feat: 投诉仅限邀请人+人工客服展示+抢单池商家指标与平台标签

Co-authored-by: Cursor <cursoragent@cursor.com>

pages/gongdan/create/create.js

@@ -7,6 +7,7 @@ const TYPES = [
   { value: 3, label: '罚款投诉' },
   { value: 4, label: '管事投诉' },
   { value: 5, label: '被骗投诉' },
+  { value: 6, label: '组长投诉' },
 ]
 
 Page({
@@ -16,7 +17,16 @@ Page({
     order_id: '',
     chongzhi_id: '',
     fadan_id: '',
-    guanshi_id: '',
+    target_user_id: '',
+    target_nicheng: '',
+    canComplainInviter: false,
+    inviterReason: '',
+    humanKefu: {
+      available: false,
+      wechat: '',
+      link: '',
+      tip: '',
+    },
     shuoming: '',
     images: [],
     maxImages: 9,
@@ -30,13 +40,88 @@ Page({
     if (q.chongzhi_id) patch.chongzhi_id = decodeURIComponent(q.chongzhi_id)
     if (q.fadan_id) patch.fadan_id = decodeURIComponent(q.fadan_id)
     if (Object.keys(patch).length) this.setData(patch)
+    this.loadMeta()
   },
 
-  onPickType(e) { this.setData({ leixing: Number(e.currentTarget.dataset.v) }) },
+  async loadMeta() {
+    try {
+      const res = await request({ url: '/gongdan/meta/', method: 'GET' })
+      const body = res.data || {}
+      if (!(body.code === 200 || body.code === 0)) return
+      const data = body.data || {}
+      const hk = data.human_kefu || {}
+      this.setData({
+        humanKefu: {
+          available: !!hk.available,
+          wechat: hk.wechat || '',
+          link: hk.link || '',
+          tip: hk.tip || '',
+        },
+        maxImages: data.max_images || 9,
+      })
+      this.applyInviterFromMeta(data.inviter_targets)
+    } catch (e) {
+      // ignore
+    }
+    if (this.data.leixing === 4 || this.data.leixing === 6) {
+      this.loadInviterTarget(this.data.leixing)
+    }
+  },
+
+  applyInviterFromMeta(targets) {
+    if (!targets) return
+    const leixing = this.data.leixing
+    const info = leixing === 4 ? targets.guanshi : (leixing === 6 ? targets.zuzhang : null)
+    if (!info) return
+    this.setData({
+      canComplainInviter: !!info.can_complain,
+      target_user_id: info.user_id || '',
+      target_nicheng: info.nicheng || '',
+      inviterReason: info.reason || '',
+    })
+  },
+
+  async loadInviterTarget(leixing) {
+    try {
+      const res = await request({
+        url: '/gongdan/my-inviter-target/',
+        method: 'POST',
+        data: { leixing },
+      })
+      const body = res.data || {}
+      const info = body.data || {}
+      this.setData({
+        canComplainInviter: !!info.can_complain,
+        target_user_id: info.user_id || '',
+        target_nicheng: info.nicheng || '',
+        inviterReason: info.reason || (body.message || ''),
+      })
+    } catch (e) {
+      this.setData({
+        canComplainInviter: false,
+        target_user_id: '',
+        target_nicheng: '',
+        inviterReason: '无法获取邀请人信息',
+      })
+    }
+  },
+
+  onPickType(e) {
+    const leixing = Number(e.currentTarget.dataset.v)
+    this.setData({
+      leixing,
+      target_user_id: '',
+      target_nicheng: '',
+      canComplainInviter: false,
+      inviterReason: '',
+    })
+    if (leixing === 4 || leixing === 6) {
+      this.loadInviterTarget(leixing)
+    }
+  },
   onOrderId(e) { this.setData({ order_id: e.detail.value }) },
   onChongzhiId(e) { this.setData({ chongzhi_id: e.detail.value }) },
   onFadanId(e) { this.setData({ fadan_id: e.detail.value }) },
-  onGuanshiId(e) { this.setData({ guanshi_id: e.detail.value }) },
   onShuoming(e) { this.setData({ shuoming: e.detail.value }) },
 
   openMiniKefu() { openCustomerServiceChat() },
@@ -54,7 +139,43 @@ Page({
     })
   },
 
-  goChongzhiList() { wx.navigateTo({ url: '/pages/gongdan/chongzhi-list/chongzhi-list' }) },
+  openHumanLink() {
+    const link = (this.data.humanKefu.link || '').trim()
+    if (!link) return
+    // 企业微信客服链接优先用官方能力打开
+    const app = getApp()
+    const cfg = app.globalData.kefuConfig || {}
+    if (cfg.enterpriseId && (link.indexOf('work.weixin.qq.com') >= 0 || link.indexOf('kf') >= 0)) {
+      wx.openCustomerServiceChat({
+        extInfo: { url: link },
+        corpId: cfg.enterpriseId,
+        fail: () => {
+          wx.setClipboardData({
+            data: link,
+            success: () => wx.showToast({ title: '链接已复制', icon: 'none' }),
+          })
+        },
+      })
+      return
+    }
+    wx.setClipboardData({
+      data: link,
+      success: () => wx.showToast({ title: '客服链接已复制', icon: 'none' }),
+    })
+  },
+
+  copyHumanWechat() {
+    const wxid = (this.data.humanKefu.wechat || '').trim()
+    if (!wxid) return
+    wx.setClipboardData({
+      data: wxid,
+      success: () => wx.showToast({ title: '微信号已复制', icon: 'success' }),
+    })
+  },
+
+  goChongzhiList() {
+    wx.navigateTo({ url: '/pages/gongdan/chongzhi-list/chongzhi-list?from=complaint' })
+  },
   goPenalty() { wx.navigateTo({ url: '/pages/penalty/penalty/penalty' }) },
   goMyList() { wx.navigateTo({ url: '/pages/gongdan/list/list' }) },
 
@@ -81,7 +202,7 @@ Page({
     })
   },
 
-      uploadOne(filePath) {
+  uploadOne(filePath) {
     const app = getApp()
     const base = (app.globalData.apiBaseUrl || '').replace(/\/$/, '')
     const token = wx.getStorageSync('token') || ''
@@ -121,26 +242,44 @@ Page({
       wx.showToast({ title: '请填写投诉说明', icon: 'none' })
       return
     }
+    if (this.data.leixing === 4 || this.data.leixing === 6) {
+      if (!this.data.canComplainInviter || !this.data.target_user_id) {
+        wx.showToast({
+          title: this.data.inviterReason || '没有邀请人，无法投诉',
+          icon: 'none',
+        })
+        return
+      }
+    }
     this.setData({ submitting: true })
     try {
+      const payload = {
+        leixing: this.data.leixing,
+        shuoming: this.data.shuoming,
+        order_id: this.data.order_id,
+        chongzhi_id: this.data.chongzhi_id,
+        fadan_id: this.data.fadan_id,
+        images: this.data.images,
+      }
+      if (this.data.leixing === 4) {
+        payload.target_role = 'guanshi'
+        // 后端会强制本人邀请人，这里仅作兼容提交
+        payload.target_user_id = this.data.target_user_id
+        payload.guanshi_id = this.data.target_user_id
+      } else if (this.data.leixing === 6) {
+        payload.target_role = 'zuzhang'
+        payload.target_user_id = this.data.target_user_id
+      }
       const res = await request({
         url: '/gongdan/create/',
         method: 'POST',
-        data: {
-          leixing: this.data.leixing,
-          shuoming: this.data.shuoming,
-          order_id: this.data.order_id,
-          chongzhi_id: this.data.chongzhi_id,
-          fadan_id: this.data.fadan_id,
-          guanshi_id: this.data.guanshi_id,
-          images: this.data.images,
-        },
+        data: payload,
       })
       const body = res.data || {}
       if (body.code === 200 || body.code === 0) {
         wx.showToast({ title: '提交成功', icon: 'success' })
         setTimeout(() => {
-          wx.redirectTo({ url: '/pages/gongdan/list/list' })
+          wx.redirectTo({ url: '/pages/gongdan/list/list?tab=created' })
         }, 500)
       } else {
         wx.showToast({ title: body.message || body.msg || '提交失败', icon: 'none' })