diff --git a/pages/gongdan/create/create.js b/pages/gongdan/create/create.js
index 4554425..95ea80b 100644
--- a/pages/gongdan/create/create.js
+++ b/pages/gongdan/create/create.js
@@ -7,6 +7,7 @@ const TYPES = [
   { value: 3, label: '罚款投诉' },
   { value: 4, label: '管事投诉' },
   { value: 5, label: '被骗投诉' },
+  { value: 6, label: '组长投诉' },
 ]
 
 Page({
@@ -16,7 +17,16 @@ Page({
     order_id: '',
     chongzhi_id: '',
     fadan_id: '',
-    guanshi_id: '',
+    target_user_id: '',
+    target_nicheng: '',
+    canComplainInviter: false,
+    inviterReason: '',
+    humanKefu: {
+      available: false,
+      wechat: '',
+      link: '',
+      tip: '',
+    },
     shuoming: '',
     images: [],
     maxImages: 9,
@@ -30,13 +40,88 @@ Page({
     if (q.chongzhi_id) patch.chongzhi_id = decodeURIComponent(q.chongzhi_id)
     if (q.fadan_id) patch.fadan_id = decodeURIComponent(q.fadan_id)
     if (Object.keys(patch).length) this.setData(patch)
+    this.loadMeta()
   },
 
-  onPickType(e) { this.setData({ leixing: Number(e.currentTarget.dataset.v) }) },
+  async loadMeta() {
+    try {
+      const res = await request({ url: '/gongdan/meta/', method: 'GET' })
+      const body = res.data || {}
+      if (!(body.code === 200 || body.code === 0)) return
+      const data = body.data || {}
+      const hk = data.human_kefu || {}
+      this.setData({
+        humanKefu: {
+          available: !!hk.available,
+          wechat: hk.wechat || '',
+          link: hk.link || '',
+          tip: hk.tip || '',
+        },
+        maxImages: data.max_images || 9,
+      })
+      this.applyInviterFromMeta(data.inviter_targets)
+    } catch (e) {
+      // ignore
+    }
+    if (this.data.leixing === 4 || this.data.leixing === 6) {
+      this.loadInviterTarget(this.data.leixing)
+    }
+  },
+
+  applyInviterFromMeta(targets) {
+    if (!targets) return
+    const leixing = this.data.leixing
+    const info = leixing === 4 ? targets.guanshi : (leixing === 6 ? targets.zuzhang : null)
+    if (!info) return
+    this.setData({
+      canComplainInviter: !!info.can_complain,
+      target_user_id: info.user_id || '',
+      target_nicheng: info.nicheng || '',
+      inviterReason: info.reason || '',
+    })
+  },
+
+  async loadInviterTarget(leixing) {
+    try {
+      const res = await request({
+        url: '/gongdan/my-inviter-target/',
+        method: 'POST',
+        data: { leixing },
+      })
+      const body = res.data || {}
+      const info = body.data || {}
+      this.setData({
+        canComplainInviter: !!info.can_complain,
+        target_user_id: info.user_id || '',
+        target_nicheng: info.nicheng || '',
+        inviterReason: info.reason || (body.message || ''),
+      })
+    } catch (e) {
+      this.setData({
+        canComplainInviter: false,
+        target_user_id: '',
+        target_nicheng: '',
+        inviterReason: '无法获取邀请人信息',
+      })
+    }
+  },
+
+  onPickType(e) {
+    const leixing = Number(e.currentTarget.dataset.v)
+    this.setData({
+      leixing,
+      target_user_id: '',
+      target_nicheng: '',
+      canComplainInviter: false,
+      inviterReason: '',
+    })
+    if (leixing === 4 || leixing === 6) {
+      this.loadInviterTarget(leixing)
+    }
+  },
   onOrderId(e) { this.setData({ order_id: e.detail.value }) },
   onChongzhiId(e) { this.setData({ chongzhi_id: e.detail.value }) },
   onFadanId(e) { this.setData({ fadan_id: e.detail.value }) },
-  onGuanshiId(e) { this.setData({ guanshi_id: e.detail.value }) },
   onShuoming(e) { this.setData({ shuoming: e.detail.value }) },
 
   openMiniKefu() { openCustomerServiceChat() },
@@ -54,7 +139,43 @@ Page({
     })
   },
 
-  goChongzhiList() { wx.navigateTo({ url: '/pages/gongdan/chongzhi-list/chongzhi-list' }) },
+  openHumanLink() {
+    const link = (this.data.humanKefu.link || '').trim()
+    if (!link) return
+    // 企业微信客服链接优先用官方能力打开
+    const app = getApp()
+    const cfg = app.globalData.kefuConfig || {}
+    if (cfg.enterpriseId && (link.indexOf('work.weixin.qq.com') >= 0 || link.indexOf('kf') >= 0)) {
+      wx.openCustomerServiceChat({
+        extInfo: { url: link },
+        corpId: cfg.enterpriseId,
+        fail: () => {
+          wx.setClipboardData({
+            data: link,
+            success: () => wx.showToast({ title: '链接已复制', icon: 'none' }),
+          })
+        },
+      })
+      return
+    }
+    wx.setClipboardData({
+      data: link,
+      success: () => wx.showToast({ title: '客服链接已复制', icon: 'none' }),
+    })
+  },
+
+  copyHumanWechat() {
+    const wxid = (this.data.humanKefu.wechat || '').trim()
+    if (!wxid) return
+    wx.setClipboardData({
+      data: wxid,
+      success: () => wx.showToast({ title: '微信号已复制', icon: 'success' }),
+    })
+  },
+
+  goChongzhiList() {
+    wx.navigateTo({ url: '/pages/gongdan/chongzhi-list/chongzhi-list?from=complaint' })
+  },
   goPenalty() { wx.navigateTo({ url: '/pages/penalty/penalty/penalty' }) },
   goMyList() { wx.navigateTo({ url: '/pages/gongdan/list/list' }) },
 
@@ -81,7 +202,7 @@ Page({
     })
   },
 
-      uploadOne(filePath) {
+  uploadOne(filePath) {
     const app = getApp()
     const base = (app.globalData.apiBaseUrl || '').replace(/\/$/, '')
     const token = wx.getStorageSync('token') || ''
@@ -121,26 +242,44 @@ Page({
       wx.showToast({ title: '请填写投诉说明', icon: 'none' })
       return
     }
+    if (this.data.leixing === 4 || this.data.leixing === 6) {
+      if (!this.data.canComplainInviter || !this.data.target_user_id) {
+        wx.showToast({
+          title: this.data.inviterReason || '没有邀请人，无法投诉',
+          icon: 'none',
+        })
+        return
+      }
+    }
     this.setData({ submitting: true })
     try {
+      const payload = {
+        leixing: this.data.leixing,
+        shuoming: this.data.shuoming,
+        order_id: this.data.order_id,
+        chongzhi_id: this.data.chongzhi_id,
+        fadan_id: this.data.fadan_id,
+        images: this.data.images,
+      }
+      if (this.data.leixing === 4) {
+        payload.target_role = 'guanshi'
+        // 后端会强制本人邀请人，这里仅作兼容提交
+        payload.target_user_id = this.data.target_user_id
+        payload.guanshi_id = this.data.target_user_id
+      } else if (this.data.leixing === 6) {
+        payload.target_role = 'zuzhang'
+        payload.target_user_id = this.data.target_user_id
+      }
       const res = await request({
         url: '/gongdan/create/',
         method: 'POST',
-        data: {
-          leixing: this.data.leixing,
-          shuoming: this.data.shuoming,
-          order_id: this.data.order_id,
-          chongzhi_id: this.data.chongzhi_id,
-          fadan_id: this.data.fadan_id,
-          guanshi_id: this.data.guanshi_id,
-          images: this.data.images,
-        },
+        data: payload,
       })
       const body = res.data || {}
       if (body.code === 200 || body.code === 0) {
         wx.showToast({ title: '提交成功', icon: 'success' })
         setTimeout(() => {
-          wx.redirectTo({ url: '/pages/gongdan/list/list' })
+          wx.redirectTo({ url: '/pages/gongdan/list/list?tab=created' })
         }, 500)
       } else {
         wx.showToast({ title: body.message || body.msg || '提交失败', icon: 'none' })
diff --git a/pages/gongdan/create/create.wxml b/pages/gongdan/create/create.wxml
index fef6ca9..f4c0add 100644
--- a/pages/gongdan/create/create.wxml
+++ b/pages/gongdan/create/create.wxml
@@ -1,5 +1,14 @@
 <view class="page">
-  <view class="cs-bar">
+  <view class="cs-card" wx:if="{{humanKefu.available}}">
+    <view class="cs-title">人工客服</view>
+    <view class="cs-tip" wx:if="{{humanKefu.tip}}">{{humanKefu.tip}}</view>
+    <view class="cs-actions">
+      <view class="cs-btn cs-link" wx:if="{{humanKefu.link}}" bindtap="openHumanLink">一键联系客服</view>
+      <view class="cs-btn cs-wx" wx:if="{{humanKefu.wechat}}" bindtap="copyHumanWechat">复制微信号</view>
+    </view>
+    <view class="cs-wechat" wx:if="{{humanKefu.wechat}}">微信：{{humanKefu.wechat}}</view>
+  </view>
+  <view class="cs-bar" wx:else>
     <view class="cs-btn" bindtap="openMiniKefu">小程序客服</view>
     <view class="cs-btn cs-wx" bindtap="openWxKefu">微信客服</view>
   </view>
@@ -24,16 +33,21 @@
   <view class="section" wx:if="{{leixing==2}}">
     <view class="label">充值记录ID <text class="req">*</text></view>
     <input class="input" placeholder="请输入充值记录ID" value="{{chongzhi_id}}" bindinput="onChongzhiId"/>
-    <view class="link" bindtap="goChongzhiList">去充值记录复制 →</view>
+    <view class="link" bindtap="goChongzhiList">去充值记录选择 →</view>
   </view>
   <view class="section" wx:if="{{leixing==3}}">
     <view class="label">罚单ID <text class="req">*</text></view>
     <input class="input" placeholder="请输入罚单ID" value="{{fadan_id}}" bindinput="onFadanId"/>
     <view class="link" bindtap="goPenalty">去罚款页查看 →</view>
   </view>
-  <view class="section" wx:if="{{leixing==4}}">
-    <view class="label">管事ID（选填）</view>
-    <input class="input" placeholder="被投诉管事UID，可不填" value="{{guanshi_id}}" bindinput="onGuanshiId"/>
+
+  <view class="section" wx:if="{{leixing==4 || leixing==6}}">
+    <view class="label">{{leixing==4?'被投诉管事':'被投诉组长'}} <text class="req">*</text></view>
+    <view class="picked fixed" wx:if="{{target_nicheng && canComplainInviter}}">
+      <text>你的邀请人：{{target_nicheng}}</text>
+    </view>
+    <view class="inviter-tip" wx:if="{{canComplainInviter}}">仅可投诉本人邀请人，不可选择其他人</view>
+    <view class="inviter-block" wx:else>{{inviterReason || '你没有邀请人，无法发起此类投诉'}}</view>
   </view>
 
   <view class="section">
@@ -52,6 +66,6 @@
     </view>
   </view>
 
-  <button class="submit" loading="{{submitting}}" bindtap="submit">提交投诉</button>
+  <button class="submit" loading="{{submitting}}" disabled="{{(leixing==4 || leixing==6) && !canComplainInviter}}" bindtap="submit">提交投诉</button>
   <view class="foot-link" bindtap="goMyList">查看我的投诉记录</view>
 </view>
diff --git a/pages/gongdan/create/create.wxss b/pages/gongdan/create/create.wxss
index 4de91e4..282d38c 100644
--- a/pages/gongdan/create/create.wxss
+++ b/pages/gongdan/create/create.wxss
@@ -2,6 +2,13 @@
 .cs-bar{display:flex;gap:16rpx;margin-bottom:24rpx}
 .cs-btn{flex:1;text-align:center;padding:20rpx 0;border-radius:12rpx;background:#fff;font-size:28rpx;color:#1a1a1a;border:1rpx solid #e5e5e5}
 .cs-wx{background:#07c160;color:#fff;border-color:#07c160}
+.cs-card{background:#fff;border-radius:16rpx;padding:24rpx;margin-bottom:20rpx;border:1rpx solid #e8f5ee}
+.cs-title{font-size:30rpx;font-weight:600;color:#1a1a1a;margin-bottom:8rpx}
+.cs-tip{font-size:24rpx;color:#666;margin-bottom:16rpx;line-height:1.5}
+.cs-actions{display:flex;gap:12rpx}
+.cs-actions .cs-btn{flex:1}
+.cs-link{background:#1a1a1a;color:#fff;border-color:#1a1a1a}
+.cs-wechat{margin-top:14rpx;font-size:24rpx;color:#07c160}
 .section{background:#fff;border-radius:16rpx;padding:24rpx;margin-bottom:20rpx}
 .label{font-size:28rpx;color:#333;margin-bottom:16rpx;font-weight:500}
 .req{color:#e54}
@@ -17,4 +24,9 @@
 .del{position:absolute;right:0;top:0;width:40rpx;height:40rpx;background:rgba(0,0,0,.55);color:#fff;text-align:center;line-height:40rpx;font-size:28rpx}
 .img-add{display:flex;align-items:center;justify-content:center;font-size:64rpx;color:#bbb}
 .submit{margin-top:32rpx;background:#1a1a1a;color:#fff;border-radius:12rpx;font-size:30rpx}
+.submit[disabled]{opacity:.45}
 .foot-link{text-align:center;margin-top:28rpx;color:#666;font-size:26rpx}
+.picked{display:flex;justify-content:space-between;align-items:center;background:#f7f8fa;border-radius:10rpx;padding:20rpx;margin-bottom:12rpx;font-size:28rpx}
+.picked.fixed{margin-bottom:8rpx}
+.inviter-tip{font-size:22rpx;color:#888;line-height:1.4}
+.inviter-block{background:#fff5f5;color:#c0392b;border-radius:10rpx;padding:20rpx;font-size:26rpx;line-height:1.5}
diff --git a/pages/order-pool/order-pool.js b/pages/order-pool/order-pool.js
index 58c7eb2..b3decf7 100644
--- a/pages/order-pool/order-pool.js
+++ b/pages/order-pool/order-pool.js
@@ -3,6 +3,7 @@ const app = getApp();
 import request from '../../utils/request.js';
 import PopupService from '../../services/popupService.js';
 import { refreshDashouMembership, userHasHuiyuan } from '../../utils/dashou-profile.js';
+import { ensureRoleAgreement } from '../../utils/role-agreement-gate.js';
 
 Page({
   data: {
@@ -406,6 +407,9 @@ Page({
       return;
     }
 
+    const signed = await ensureRoleAgreement('dashou', 'qiangdan');
+    if (!signed) return;
+
     const that = this;
     wx.showModal({
       title: '确认抢单',
diff --git a/pages/order-pool/order-pool.wxml b/pages/order-pool/order-pool.wxml
index 69d5832..c2ef18c 100644
--- a/pages/order-pool/order-pool.wxml
+++ b/pages/order-pool/order-pool.wxml
@@ -113,6 +113,12 @@
                 <view class="top-line"></view>
                 <text class="pingtai-tag">平台订单</text>
               </view>
+
+              <view class="platform-badge-row">
+                <text class="platform-badge">老板自助下单</text>
+                <text class="platform-badge">结算快</text>
+                <text class="platform-badge accent">价格高</text>
+              </view>
               
               <!-- 指定单标识行 - 新增头像和昵称 -->
               <view wx:if="{{item.isZhiding}}" class="zhiding-row">
@@ -211,7 +217,14 @@
                   src="{{item.full_tupian_url}}" 
                   mode="aspectFill"
                 />
-                <text class="shangjia-nicheng">{{item.sjnicheng || '未知商家'}}</text>
+                <view class="shangjia-meta">
+                  <text class="shangjia-nicheng">{{item.sjnicheng || '未知商家'}}</text>
+                  <view class="merchant-stat-row" wx:if="{{item.shangjia_deal_stat}}">
+                    <text class="merchant-stat" wx:if="{{item.shangjia_deal_stat.deal_rate_text}}">成交 {{item.shangjia_deal_stat.deal_rate_text}}</text>
+                    <text class="merchant-stat" wx:if="{{item.shangjia_deal_stat.fine_rate_text}}">罚款 {{item.shangjia_deal_stat.fine_rate_text}}</text>
+                    <text class="merchant-stat highlight" wx:if="{{item.shangjia_deal_stat.avg_deal_hours_text}}">均时 {{item.shangjia_deal_stat.avg_deal_hours_text}}</text>
+                  </view>
+                </view>
               </view>
 
               <!-- 介绍区 -->
diff --git a/pages/order-pool/order-pool.wxss b/pages/order-pool/order-pool.wxss
index 1419c14..ec0f693 100644
--- a/pages/order-pool/order-pool.wxss
+++ b/pages/order-pool/order-pool.wxss
@@ -339,6 +339,29 @@
     background: rgba(0, 0, 0, 0.04);
     border-radius: 20rpx;
   }
+
+  .platform-badge-row {
+    display: flex;
+    flex-wrap: wrap;
+    gap: 10rpx;
+    margin: -4rpx 0 16rpx;
+  }
+
+  .platform-badge {
+    font-size: 20rpx;
+    color: #2f6b3a;
+    background: rgba(47, 107, 58, 0.08);
+    border: 1rpx solid rgba(47, 107, 58, 0.16);
+    padding: 4rpx 12rpx;
+    border-radius: 8rpx;
+    line-height: 1.4;
+  }
+
+  .platform-badge.accent {
+    color: #b45309;
+    background: rgba(180, 83, 9, 0.08);
+    border-color: rgba(180, 83, 9, 0.18);
+  }
   
   .zhiding-row {
     display: flex;
@@ -444,12 +467,40 @@
     border: 2rpx solid rgba(114, 46, 209, 0.15);
     box-shadow: 0 6rpx 18rpx rgba(114, 46, 209, 0.12);
     object-fit: cover;
+    flex-shrink: 0;
+  }
+
+  .shangjia-meta {
+    flex: 1;
+    min-width: 0;
   }
   
   .shangjia-nicheng {
     font-size: 28rpx;
     color: #333;
     font-weight: 600;
+    display: block;
+  }
+
+  .merchant-stat-row {
+    display: flex;
+    flex-wrap: wrap;
+    gap: 8rpx;
+    margin-top: 8rpx;
+  }
+
+  .merchant-stat {
+    font-size: 20rpx;
+    color: #6b5b95;
+    background: rgba(114, 46, 209, 0.08);
+    padding: 2rpx 10rpx;
+    border-radius: 8rpx;
+    line-height: 1.4;
+  }
+
+  .merchant-stat.highlight {
+    color: #0f766e;
+    background: rgba(15, 118, 110, 0.08);
   }
   
   .shangjia-jieshao,