feat: 拒绝退款可配置比例结算（full×ratio、组队/管事、Status6）

jituan/migrations/0027_default_partial_settle_ratio.py

@@ -0,0 +1,23 @@
+from decimal import Decimal
+
+from django.db import migrations, models
+
+
+class Migration(migrations.Migration):
+
+    dependencies = [
+        ('jituan', '0026_dispatch_block_and_merchant_whitelist'),
+    ]
+
+    operations = [
+        migrations.AddField(
+            model_name='cluborderdealconfig',
+            name='default_partial_settle_ratio',
+            field=models.DecimalField(
+                decimal_places=4,
+                default=Decimal('0.5000'),
+                max_digits=5,
+                verbose_name='拒绝退款默认结算比例',
+            ),
+        ),
+    ]

jituan/models.py

@@ -700,6 +700,11 @@ class ClubOrderDealConfig(QModel):
     dispatch_block_hours = models.PositiveIntegerField(default=24, verbose_name='禁派单超时小时')
     stats_enabled = models.BooleanField(default=False, verbose_name='成交指标统计开关')
     stats_since = models.DateTimeField(null=True, blank=True, verbose_name='指标统计起点')
+    # 拒绝退款时客服审核默认比例（可改本次值）；0.01～1.00，默认 0.5
+    default_partial_settle_ratio = models.DecimalField(
+        max_digits=5, decimal_places=4, default=Decimal('0.5000'),
+        verbose_name='拒绝退款默认结算比例',
+    )
     updated_by = models.CharField(max_length=32, blank=True, default='')
     CreateTime = models.DateTimeField(auto_now_add=True)
     UpdateTime = models.DateTimeField(auto_now=True)

jituan/services/order_deal.py

@@ -88,6 +88,9 @@ def order_auto_settle_payload(order) -> dict:
 
 
 def config_to_dict(row) -> dict:
+    from decimal import Decimal
+
+    default_ratio = '0.5000'
     if not row:
         return {
             'club_id': '',
@@ -99,7 +102,14 @@ def config_to_dict(row) -> dict:
             'dispatch_block_hours': 24,
             'stats_enabled': False,
             'stats_since': '',
+            'default_partial_settle_ratio': default_ratio,
+            'default_partial_settle_percent': 50,
         }
+    ratio = getattr(row, 'default_partial_settle_ratio', None)
+    try:
+        ratio_d = Decimal(str(ratio if ratio is not None else '0.5')).quantize(Decimal('0.0001'))
+    except Exception:
+        ratio_d = Decimal('0.5000')
     return {
         'club_id': row.club_id,
         'auto_settle_enabled': bool(row.auto_settle_enabled),
@@ -110,6 +120,8 @@ def config_to_dict(row) -> dict:
         'dispatch_block_hours': int(getattr(row, 'dispatch_block_hours', None) or 24),
         'stats_enabled': bool(row.stats_enabled),
         'stats_since': row.stats_since.isoformat() if row.stats_since else '',
+        'default_partial_settle_ratio': str(ratio_d),
+        'default_partial_settle_percent': int((ratio_d * 100).quantize(Decimal('1'))),
     }
 
 
@@ -337,6 +349,21 @@ def save_deal_config(club_id: str, data: dict, updated_by: str = '') -> dict:
         if enabled and was_stats and data.get('reset_stats_since'):
             row.stats_since = now
 
+    if 'default_partial_settle_ratio' in data and data['default_partial_settle_ratio'] is not None:
+        from decimal import Decimal, InvalidOperation
+        raw = data['default_partial_settle_ratio']
+        # 兼容前端传百分比 10~100
+        try:
+            val = Decimal(str(raw).strip())
+        except (InvalidOperation, ValueError, TypeError) as e:
+            raise ValueError('默认比例结算比例无效') from e
+        if val > 1:
+            val = val / Decimal('100')
+        val = val.quantize(Decimal('0.0001'))
+        if val < Decimal('0.01') or val > Decimal('1'):
+            raise ValueError('默认比例结算比例须在 1%～100%')
+        row.default_partial_settle_ratio = val
+
     # 若刚打开统计且 since 空
     if row.stats_enabled and not row.stats_since:
         row.stats_since = _default_stats_since()
@@ -378,6 +405,12 @@ def apply_enter_status_8(instance):
     instance.PendingDispatch = False
     instance.AutoTaskID = ''
 
+    # 拒绝退款锁定比例结算：禁止 Celery 按全额自动结
+    if int(getattr(instance, 'PartialSettleStatus', 0) or 0) in (1, 2):
+        instance.AutoSettleEligible = False
+        instance.AutoExpireAt = None
+        return
+
     club_id = (getattr(instance, 'ClubID', None) or '').strip()
     cfg = get_or_create_deal_config(club_id) if club_id else None
     enabled_at = _db_datetime(getattr(cfg, 'auto_settle_enabled_at', None)) if cfg else None
@@ -422,6 +455,11 @@ def mark_order_completed_unified(order, *, source='auto_settle', operator=''):
         return False, '订单不存在'
     if locked.Status != 8:
         return False, f'状态不是结算中({locked.Status})'
+    # 已锁定比例结算的单禁止走全额 Status=3 路径（含自动结算/强制全额结）
+    if int(getattr(locked, 'PartialSettleStatus', 0) or 0) == 1:
+        return False, '订单已锁定比例结算，请走比例结算'
+    if int(getattr(locked, 'PartialSettleStatus', 0) or 0) == 2:
+        return False, '订单已比例结算'
     if source == 'auto_settle':
         # 多重闸：资格位 + 到期 + 开关 + 开启时间 + 商家白名单
         if not locked.AutoSettleEligible:

orders/migrations/0020_partial_settle.py

@@ -0,0 +1,78 @@
+from django.db import migrations, models
+
+
+class Migration(migrations.Migration):
+
+    dependencies = [
+        ('orders', '0019_penalty_spec'),
+    ]
+
+    operations = [
+        migrations.AddField(
+            model_name='order',
+            name='PartialSettleManagerAmount',
+            field=models.DecimalField(
+                blank=True,
+                db_column='partial_settle_manager_amount',
+                decimal_places=2,
+                max_digits=10,
+                null=True,
+                verbose_name='比例结算管事实付',
+            ),
+        ),
+        migrations.AddField(
+            model_name='order',
+            name='PartialSettlePlayerAmount',
+            field=models.DecimalField(
+                blank=True,
+                db_column='partial_settle_player_amount',
+                decimal_places=2,
+                max_digits=10,
+                null=True,
+                verbose_name='比例结算打手实付',
+            ),
+        ),
+        migrations.AddField(
+            model_name='order',
+            name='PartialSettleRatio',
+            field=models.DecimalField(
+                blank=True,
+                db_column='partial_settle_ratio',
+                decimal_places=4,
+                max_digits=5,
+                null=True,
+                verbose_name='比例结算比例',
+            ),
+        ),
+        migrations.AddField(
+            model_name='order',
+            name='PartialSettleStatus',
+            field=models.PositiveSmallIntegerField(
+                db_column='partial_settle_status',
+                db_index=True,
+                default=0,
+                verbose_name='比例结算状态',
+            ),
+        ),
+        migrations.AddField(
+            model_name='order',
+            name='PartialSettledAt',
+            field=models.DateTimeField(
+                blank=True,
+                db_column='partial_settled_at',
+                null=True,
+                verbose_name='比例结算时间',
+            ),
+        ),
+        migrations.AddField(
+            model_name='order',
+            name='PartialSettledBy',
+            field=models.CharField(
+                blank=True,
+                db_column='partial_settled_by',
+                default='',
+                max_length=32,
+                verbose_name='比例结算操作人',
+            ),
+        ),
+    ]

orders/models.py

@@ -162,6 +162,32 @@ class Order(QModel):
         default=False, db_index=True,
         db_column='auto_settle_eligible', verbose_name='允许自动结算',
     )
+    # ---- 拒绝退款后的比例结算快照（原 Amount/分成字段不改写）----
+    # PartialSettleStatus: 0无 / 1已锁定待结 / 2已结清
+    PartialSettleRatio = models.DecimalField(
+        max_digits=5, decimal_places=4, null=True, blank=True,
+        db_column='partial_settle_ratio', verbose_name='比例结算比例',
+    )
+    PartialSettleStatus = models.PositiveSmallIntegerField(
+        default=0, db_index=True,
+        db_column='partial_settle_status', verbose_name='比例结算状态',
+    )
+    PartialSettlePlayerAmount = models.DecimalField(
+        max_digits=10, decimal_places=2, null=True, blank=True,
+        db_column='partial_settle_player_amount', verbose_name='比例结算打手实付',
+    )
+    PartialSettleManagerAmount = models.DecimalField(
+        max_digits=10, decimal_places=2, null=True, blank=True,
+        db_column='partial_settle_manager_amount', verbose_name='比例结算管事实付',
+    )
+    PartialSettledAt = models.DateTimeField(
+        null=True, blank=True,
+        db_column='partial_settled_at', verbose_name='比例结算时间',
+    )
+    PartialSettledBy = models.CharField(
+        max_length=32, blank=True, default='',
+        db_column='partial_settled_by', verbose_name='比例结算操作人',
+    )
     # ---- 时间戳 ----
     CreateTime = models.DateTimeField(
         auto_now_add=True,

orders/services/partial_settle.py

@@ -0,0 +1,581 @@
+"""拒绝退款后的可配置比例结算（full 明细 × ratio，Status=6）。"""
+from __future__ import annotations
+
+import logging
+from decimal import Decimal, InvalidOperation, ROUND_HALF_UP
+from typing import Any, Optional
+
+from django.db import transaction
+from django.db.models import F
+from django.utils import timezone
+
+logger = logging.getLogger(__name__)
+
+MONEY = Decimal('0.01')
+RATIO_Q = Decimal('0.0001')
+
+PARTIAL_STATUS_NONE = 0
+PARTIAL_STATUS_ARMED = 1
+PARTIAL_STATUS_DONE = 2
+
+STATUS_TEXT = {
+    PARTIAL_STATUS_NONE: '',
+    PARTIAL_STATUS_ARMED: '已锁定比例，待结算',
+    PARTIAL_STATUS_DONE: '已按比例结算',
+}
+
+
+class PartialSettleError(Exception):
+    """比例结算业务错误。"""
+
+    def __init__(self, msg: str, code: int = 400):
+        super().__init__(msg)
+        self.msg = msg
+        self.code = code
+
+
+def _d(v) -> Decimal:
+    try:
+        return Decimal(str(v if v is not None else 0)).quantize(MONEY, rounding=ROUND_HALF_UP)
+    except Exception:
+        return Decimal('0.00')
+
+
+def parse_settle_ratio(value, *, allow_percent=True) -> Decimal:
+    """解析 0.01～1.00；allow_percent 时 1～100 视为百分比。"""
+    if value is None or value == '':
+        raise PartialSettleError('请填写结算比例')
+    try:
+        val = Decimal(str(value).strip())
+    except (InvalidOperation, ValueError, TypeError) as e:
+        raise PartialSettleError('结算比例无效') from e
+    if allow_percent and val > 1:
+        val = val / Decimal('100')
+    val = val.quantize(RATIO_Q)
+    if val < Decimal('0.01') or val > Decimal('1.00'):
+        raise PartialSettleError('结算比例须在 1%～100%')
+    return val
+
+
+def club_default_partial_ratio(club_id: str) -> Decimal:
+    from jituan.services.order_deal import get_or_create_deal_config
+    row = get_or_create_deal_config(club_id or '')
+    if not row:
+        return Decimal('0.5000')
+    try:
+        return parse_settle_ratio(getattr(row, 'default_partial_settle_ratio', None) or '0.5')
+    except PartialSettleError:
+        return Decimal('0.5000')
+
+
+def preview_partial_amounts(order, ratio: Decimal) -> dict:
+    """按 full×ratio 预览（不入账）。组队每人份额 = full 份额 × ratio。"""
+    ratio = parse_settle_ratio(ratio)
+    full_player = _d(getattr(order, 'PlayerCommission', None))
+    full_manager = _d(getattr(order, 'ManagerCommission', None))
+    pay_player = _d(full_player * ratio)
+    pay_manager = _d(full_manager * ratio)
+    team_shares = []
+    try:
+        from orders.services.team_recruit import (
+            calc_lock_shares, get_active_recruit, team_should_split, _d as team_d,
+        )
+        from orders.models import TeamRecruit, TeamMember
+
+        oid = getattr(order, 'OrderID', '') or ''
+        rec = None
+        if team_should_split(order):
+            rec = TeamRecruit.query.filter(
+                order_id=oid, status=TeamRecruit.STATUS_LOCKED,
+            ).first()
+        if not rec:
+            rec = get_active_recruit(oid)
+        if rec:
+            members = list(
+                TeamMember.query.filter(recruit_id=rec.id, join_status=TeamMember.JOIN_ACTIVE)
+            )
+            if members:
+                c = full_player
+                if any(team_d(m.share_amount) <= 0 and m.role == TeamMember.ROLE_MEMBER for m in members) or \
+                   sum((team_d(m.share_amount) for m in members), Decimal('0')) <= 0:
+                    mate_uids = [m.user_uid for m in members if m.role == TeamMember.ROLE_MEMBER]
+                    shares = calc_lock_shares(
+                        c, rec.share_mode, rec.per_person_amount, rec.leader_uid, mate_uids,
+                    )
+                else:
+                    shares = {m.user_uid: team_d(m.share_amount) for m in members}
+                    total = sum(shares.values(), Decimal('0.00'))
+                    if total != c:
+                        diff = team_d(c - total)
+                        if rec.leader_uid in shares:
+                            shares[rec.leader_uid] = team_d(shares[rec.leader_uid] + diff)
+                for m in members:
+                    full_share = team_d(shares.get(m.user_uid, 0))
+                    team_shares.append({
+                        'user_uid': m.user_uid,
+                        'role': m.role,
+                        'full_share': float(full_share),
+                        'partial_share': float(_d(full_share * ratio)),
+                    })
+    except Exception as e:
+        logger.warning('比例结算预览组队份额失败 %s: %s', getattr(order, 'OrderID', ''), e)
+
+    return {
+        'settle_ratio': str(ratio),
+        'settle_percent': int((ratio * 100).quantize(Decimal('1'))),
+        'full_player_commission': float(full_player),
+        'full_manager_commission': float(full_manager),
+        'partial_player_amount': float(pay_player),
+        'partial_manager_amount': float(pay_manager),
+        'team_shares': team_shares,
+        'order_amount': float(_d(getattr(order, 'Amount', None))),
+    }
+
+
+def build_refund_settle_payload(order, *, viewer_uid: str = '') -> dict:
+    """详情 API 附加：申请/拒绝/同意原因 + 比例结算状态与金额。"""
+    from orders.models import RefundRecord
+    from backend.utils import fmt_datetime
+
+    oid = getattr(order, 'OrderID', '') or ''
+    apply_reason = ''
+    reject_reason = ''
+    approve_reason = ''
+    apply_status = None
+    try:
+        rec = RefundRecord.query.filter(OrderID=oid).order_by('-CreateTime').first()
+        if rec:
+            apply_reason = (rec.Reason or '').strip()
+            reject_reason = (rec.RejectReason or '').strip()
+            apply_status = rec.ApplyStatus
+            if int(rec.ApplyStatus or 0) == 1:
+                approve_reason = (getattr(order, 'RefundReason', None) or '').strip()
+    except Exception:
+        pass
+
+    if not reject_reason and int(getattr(order, 'Status', 0) or 0) in (6, 8):
+        # 历史单：拒绝理由可能只写在订单 RefundReason
+        if int(getattr(order, 'PartialSettleStatus', 0) or 0) or int(getattr(order, 'Status', 0) or 0) == 6:
+            reject_reason = reject_reason or (getattr(order, 'RefundReason', None) or '').strip()
+
+    st = int(getattr(order, 'PartialSettleStatus', 0) or 0)
+    ratio = getattr(order, 'PartialSettleRatio', None)
+    ratio_d = None
+    if ratio is not None:
+        try:
+            ratio_d = parse_settle_ratio(ratio)
+        except PartialSettleError:
+            ratio_d = None
+
+    full_player = _d(getattr(order, 'PlayerCommission', None))
+    full_manager = _d(getattr(order, 'ManagerCommission', None))
+    if st == PARTIAL_STATUS_DONE:
+        pay_player = _d(getattr(order, 'PartialSettlePlayerAmount', None))
+        pay_manager = _d(getattr(order, 'PartialSettleManagerAmount', None))
+    elif ratio_d is not None:
+        pay_player = _d(full_player * ratio_d)
+        pay_manager = _d(full_manager * ratio_d)
+    else:
+        pay_player = Decimal('0.00')
+        pay_manager = Decimal('0.00')
+
+    can_partial = (
+        st == PARTIAL_STATUS_ARMED
+        and int(getattr(order, 'Status', 0) or 0) == 8
+        and ratio_d is not None
+    )
+
+    my_partial_share = None
+    if viewer_uid and ratio_d is not None:
+        try:
+            from orders.services.team_recruit import get_team_role_for_user
+            ctx = get_team_role_for_user(oid, viewer_uid)
+            if ctx.get('my_share') is not None:
+                my_partial_share = float(_d(Decimal(str(ctx['my_share'])) * ratio_d))
+            elif (getattr(order, 'PlayerID', None) or '') == viewer_uid and not ctx.get('has_team'):
+                my_partial_share = float(pay_player)
+        except Exception:
+            pass
+
+    settled_at = getattr(order, 'PartialSettledAt', None)
+    # tuikuan_liyou：优先展示商家申请理由；无记录时回落订单字段（兼容历史）
+    show_apply = apply_reason or (
+        (getattr(order, 'RefundReason', None) or '').strip()
+        if apply_status in (0, None) and not reject_reason else ''
+    )
+    return {
+        'tuikuan_liyou': show_apply,
+        'apply_reason': apply_reason,
+        'reject_reason': reject_reason,
+        'approve_reason': approve_reason,
+        'refund_apply_status': apply_status,
+        'settle_ratio': str(ratio_d) if ratio_d is not None else '',
+        'settle_percent': int((ratio_d * 100).quantize(Decimal('1'))) if ratio_d is not None else None,
+        'partial_settle_status': st,
+        'partial_settle_status_text': STATUS_TEXT.get(st, ''),
+        'full_player_commission': float(full_player),
+        'full_manager_commission': float(full_manager),
+        'partial_player_amount': float(pay_player) if (st or ratio_d) else None,
+        'partial_manager_amount': float(pay_manager) if (st or ratio_d) else None,
+        'partial_settled_at': fmt_datetime(settled_at) if settled_at else '',
+        'partial_settled_by': getattr(order, 'PartialSettledBy', '') or '',
+        'can_partial_settle': can_partial,
+        'my_partial_share': my_partial_share,
+        'default_partial_settle_ratio': str(club_default_partial_ratio(getattr(order, 'ClubID', '') or '')),
+    }
+
+
+def _upsert_refund_reject(order, *, processor_id: str, jujue_liyou: str):
+    from orders.models import RefundRecord
+    from orders.services.merchant_refund_approve import normalize_processor_id
+
+    dingdan_id = order.OrderID
+    phone = normalize_processor_id(processor_id)
+    try:
+        refund_record = RefundRecord.query.get(OrderID=dingdan_id)
+        refund_record.ApplyStatus = 2
+        refund_record.ProcessorID = phone
+        refund_record.RejectReason = jujue_liyou or ''
+        refund_record.save()
+    except RefundRecord.DoesNotExist:
+        RefundRecord.query.create(
+            OrderID=dingdan_id,
+            PlayerID=order.PlayerID or '',
+            ApplicantID='',
+            ProcessorID=phone,
+            Reason=jujue_liyou or '客服拒绝退款',
+            ApplyStatus=2,
+            Amount=order.Amount,
+            PlayerCommission=order.PlayerCommission or 0,
+            Description=order.Description or '',
+            Remark='客服拒绝退款',
+            Nickname=order.Nickname or '',
+            RejectReason=jujue_liyou or '',
+        )
+
+
+def arm_partial_settle(
+    order,
+    *,
+    ratio: Decimal,
+    jujue_liyou: str,
+    operator: str,
+) -> dict:
+    """锁定比例，回 Status=8，清自动结算，待商家/客服强制比例结。"""
+    ratio = parse_settle_ratio(ratio)
+    if int(order.Status) != 4:
+        raise PartialSettleError('订单状态不是退款审核中')
+    if int(getattr(order, 'PartialSettleStatus', 0) or 0) == PARTIAL_STATUS_DONE:
+        raise PartialSettleError('订单已比例结算，无法重复操作')
+
+    preview = preview_partial_amounts(order, ratio)
+    order.PartialSettleRatio = ratio
+    order.PartialSettleStatus = PARTIAL_STATUS_ARMED
+    order.PartialSettlePlayerAmount = _d(preview['partial_player_amount'])
+    order.PartialSettleManagerAmount = _d(preview['partial_manager_amount'])
+    order.Status = 8
+    order.AutoSettleEligible = False
+    order.AutoExpireAt = None
+    order.PendingDispatch = False
+    order.AutoTaskID = ''
+    order.SettlementTime = timezone.now()
+    if jujue_liyou:
+        order.RefundReason = jujue_liyou
+    if operator:
+        order.AssignedCS = (operator or '')[:20]
+    order.save(update_fields=[
+        'PartialSettleRatio', 'PartialSettleStatus',
+        'PartialSettlePlayerAmount', 'PartialSettleManagerAmount',
+        'Status', 'AutoSettleEligible', 'AutoExpireAt', 'PendingDispatch', 'AutoTaskID',
+        'SettlementTime', 'RefundReason', 'AssignedCS', 'UpdateTime',
+    ])
+    _upsert_refund_reject(order, processor_id=operator, jujue_liyou=jujue_liyou)
+    return preview
+
+
+def _credit_team_or_solo_partial(order, *, ratio: Decimal, pay_player: Decimal) -> bool:
+    """组队：full 份额 × ratio 入账；否则单人折后入账。返回是否组队。"""
+    from orders.services.team_recruit import (
+        calc_lock_shares, get_active_recruit, lock_recruit, team_should_split, _d as team_d, _log,
+    )
+    from orders.models import TeamRecruit, TeamMember, TeamSettleLedger
+    from users.business_models import User
+    from jituan.services.fund_freeze import credit_dashou_order_settle
+
+    oid = order.OrderID
+    rec = get_active_recruit(oid)
+    if rec and rec.status == TeamRecruit.STATUS_RECRUITING:
+        lock_recruit(rec.id, actor_uid='system', reason='partial_settle_force_lock')
+
+    if not team_should_split(order):
+        # 仍有有效组队则禁止全额打队长
+        if get_active_recruit(oid):
+            raise PartialSettleError('存在有效组队但未锁定，无法比例结算')
+        return False
+
+    rec = TeamRecruit.objects.select_for_update().filter(
+        order_id=oid, status=TeamRecruit.STATUS_LOCKED,
+    ).first()
+    if not rec:
+        return False
+
+    members = list(
+        TeamMember.query.filter(recruit_id=rec.id, join_status=TeamMember.JOIN_ACTIVE)
+    )
+    if not members:
+        return False
+
+    c = team_d(order.PlayerCommission)
+    if any(team_d(m.share_amount) <= 0 and m.role == TeamMember.ROLE_MEMBER for m in members) or \
+       sum((team_d(m.share_amount) for m in members), Decimal('0')) <= 0:
+        mate_uids = [m.user_uid for m in members if m.role == TeamMember.ROLE_MEMBER]
+        shares = calc_lock_shares(c, rec.share_mode, rec.per_person_amount, rec.leader_uid, mate_uids)
+        for m in members:
+            m.share_amount = shares.get(m.user_uid, Decimal('0.00'))
+            m.save(update_fields=['share_amount', 'UpdateTime'])
+
+    total = sum((team_d(m.share_amount) for m in members), Decimal('0.00'))
+    if total != c:
+        diff = team_d(c - total)
+        for m in members:
+            if m.role == TeamMember.ROLE_LEADER:
+                m.share_amount = team_d(m.share_amount) + diff
+                m.save(update_fields=['share_amount', 'UpdateTime'])
+                break
+
+    # 折后份额合计对齐 pay_player（尾差给队长）
+    partial_map = {}
+    for m in members:
+        partial_map[m.user_uid] = _d(team_d(m.share_amount) * ratio)
+    sum_partial = sum(partial_map.values(), Decimal('0.00'))
+    if sum_partial != pay_player:
+        for m in members:
+            if m.role == TeamMember.ROLE_LEADER:
+                partial_map[m.user_uid] = _d(partial_map[m.user_uid] + (pay_player - sum_partial))
+                break
+
+    for m in members:
+        amt = partial_map.get(m.user_uid, Decimal('0.00'))
+        biz_id = f'{oid}:team:{m.user_uid}:partial_settle'
+        if TeamSettleLedger.query.filter(biz_id=biz_id).exists():
+            continue
+        # 禁止与全额结单幂等键混用：若已有全额入账则报错
+        full_biz = f'{oid}:team:{m.user_uid}'
+        if TeamSettleLedger.query.filter(biz_id=full_biz).exists():
+            raise PartialSettleError('订单已全额组队结算，无法比例结算')
+        try:
+            user = User.query.get(UserUID=m.user_uid)
+            profile = user.DashouProfile
+        except Exception:
+            logger.error('比例结算组队打手不存在 %s %s', oid, m.user_uid)
+            continue
+        credit_dashou_order_settle(
+            order=order,
+            dashou_profile=profile,
+            user_id=m.user_uid,
+            amount=amt,
+            set_idle_status=True,
+            increment_chengjiao=True,
+            settle_biz_id=biz_id,
+        )
+        TeamSettleLedger(
+            club_id=rec.club_id,
+            order_id=oid,
+            user_uid=m.user_uid,
+            amount=amt,
+            biz_id=biz_id,
+        ).save()
+
+    now = timezone.now()
+    rec.status = TeamRecruit.STATUS_FINISHED
+    rec.closed_at = now
+    rec.save(update_fields=['status', 'closed_at', 'UpdateTime'])
+    _log(rec.club_id, oid, rec.id, 'system', 'partial_settle', f'ratio={ratio} total={pay_player}')
+    return True
+
+
+@transaction.atomic
+def settle_merchant_order_partial(
+    order,
+    *,
+    ratio: Optional[Decimal] = None,
+    operator: str = '',
+    source: str = '',
+) -> dict:
+    """
+    统一比例结算：full×ratio 入账打手/组队/管事，Status=6，写快照。
+    调用方须保证在合适的业务状态（4 立即结 / 8 且已锁定）。
+    """
+    from orders.models import Order
+    from users.business_models import User
+    from users.models import UserShangjia
+    from jituan.services.fund_freeze import credit_dashou_order_settle
+    from orders.utils import settle_shangjia_order_guanshi_fenhong
+    from backend.utils import update_dashou_daily_by_action, update_shangjia_daily
+
+    locked = Order.objects.select_for_update().select_related('shangjia_kuozhan').get(pk=order.pk)
+    st = int(getattr(locked, 'PartialSettleStatus', 0) or 0)
+    if st == PARTIAL_STATUS_DONE:
+        raise PartialSettleError('订单已比例结算', code=400)
+    if int(locked.Status or 0) == 3:
+        raise PartialSettleError('订单已全额结单，无法比例结算')
+    if int(locked.Status or 0) == 5:
+        raise PartialSettleError('订单已退款，无法比例结算')
+    if int(locked.Status or 0) == 6:
+        raise PartialSettleError('订单已关闭（退款失败），无法再结算')
+
+    if ratio is not None:
+        ratio_d = parse_settle_ratio(ratio)
+    elif locked.PartialSettleRatio is not None:
+        ratio_d = parse_settle_ratio(locked.PartialSettleRatio)
+    else:
+        raise PartialSettleError('缺少结算比例')
+
+    # 允许：退款审核中立即结；或已锁定待结且 Status=8
+    status = int(locked.Status or 0)
+    if status == 4:
+        pass
+    elif status == 8 and st in (PARTIAL_STATUS_NONE, PARTIAL_STATUS_ARMED):
+        # NONE 兼容强制比例结传入 ratio
+        pass
+    else:
+        raise PartialSettleError(f'当前状态不允许比例结算(status={status}, partial={st})')
+
+    if not locked.PlayerID:
+        raise PartialSettleError('订单没有接单打手')
+    if locked.PlayerCommission is None:
+        raise PartialSettleError('订单缺少打手分成金额')
+
+    preview = preview_partial_amounts(locked, ratio_d)
+    pay_player = _d(preview['partial_player_amount'])
+    pay_manager = _d(preview['partial_manager_amount'])
+    dashou_id = locked.PlayerID
+    oid = locked.OrderID
+
+    team_done = _credit_team_or_solo_partial(locked, ratio=ratio_d, pay_player=pay_player)
+    if not team_done:
+        try:
+            dashou_user = User.query.get(UserUID=dashou_id)
+            dashou_profile = dashou_user.DashouProfile
+        except (User.DoesNotExist, AttributeError) as e:
+            raise PartialSettleError('接单打手不存在或信息不完整') from e
+        credit_dashou_order_settle(
+            order=locked,
+            dashou_profile=dashou_profile,
+            user_id=dashou_id,
+            amount=pay_player,
+            set_idle_status=True,
+            increment_chengjiao=True,
+            settle_biz_id=f'{oid}:partial_settle',
+        )
+
+    # 商家成交 +1（拒绝路径不退商家款）
+    if int(locked.Platform or 0) == 2:
+        try:
+            mid = locked.shangjia_kuozhan.MerchantID
+            if mid:
+                try:
+                    sj_user = User.query.get(UserUID=mid)
+                    UserShangjia.query.filter(id=sj_user.ShopProfile.id).update(
+                        chengjiao=F('chengjiao') + 1,
+                    )
+                except (User.DoesNotExist, AttributeError):
+                    logger.warning('比例结算：商家 %s 不存在，跳过成交+1', mid)
+                try:
+                    update_shangjia_daily(
+                        yonghuid=mid,
+                        amount=_d(locked.Amount),
+                        action=2,
+                        order_id=oid,
+                    )
+                except Exception as e:
+                    logger.error('比例结算商家日统计失败: %s', e)
+        except Exception as e:
+            logger.warning('比例结算更新商家成交失败: %s', e)
+
+        settle_shangjia_order_guanshi_fenhong(
+            locked,
+            dashou_id,
+            amount=pay_manager,
+            biz_id=f'{oid}:guanshi:merchant:partial_settle',
+            shuoming='商家订单比例结算分红',
+        )
+
+    try:
+        update_dashou_daily_by_action(
+            yonghuid=dashou_id,
+            amount=pay_player,
+            action=2,
+        )
+    except Exception as e:
+        logger.error('比例结算打手日统计失败: %s', e)
+
+    now = timezone.now()
+    locked.PartialSettleRatio = ratio_d
+    locked.PartialSettleStatus = PARTIAL_STATUS_DONE
+    locked.PartialSettlePlayerAmount = pay_player
+    locked.PartialSettleManagerAmount = pay_manager
+    locked.PartialSettledAt = now
+    locked.PartialSettledBy = (operator or source or '')[:32]
+    locked.Status = 6
+    locked.AutoSettleEligible = False
+    locked.AutoExpireAt = None
+    locked.PendingDispatch = False
+    locked.AutoTaskID = ''
+    if operator:
+        locked.AssignedCS = (operator or '')[:20]
+    locked.save(update_fields=[
+        'PartialSettleRatio', 'PartialSettleStatus',
+        'PartialSettlePlayerAmount', 'PartialSettleManagerAmount',
+        'PartialSettledAt', 'PartialSettledBy',
+        'Status', 'AutoSettleEligible', 'AutoExpireAt', 'PendingDispatch', 'AutoTaskID',
+        'AssignedCS', 'UpdateTime',
+    ])
+
+    logger.info(
+        '比例结算完成 order=%s ratio=%s player=%s manager=%s source=%s team=%s',
+        oid, ratio_d, pay_player, pay_manager, source, team_done,
+    )
+    return {
+        **preview,
+        'partial_settle_status': PARTIAL_STATUS_DONE,
+        'team_settled': team_done,
+        'source': source,
+    }
+
+
+def reject_refund_partial(
+    order,
+    *,
+    jujue_liyou: str,
+    settle_ratio,
+    settle_timing: str,
+    operator: str,
+) -> dict:
+    """
+    客服/后台拒绝退款入口。
+    settle_timing: immediate | merchant
+    """
+    liyou = (jujue_liyou or '').strip()
+    if not liyou:
+        raise PartialSettleError('请填写拒绝理由')
+    timing = (settle_timing or 'immediate').strip().lower()
+    if timing not in ('immediate', 'merchant'):
+        raise PartialSettleError('settle_timing 须为 immediate 或 merchant')
+    ratio = parse_settle_ratio(settle_ratio)
+
+    if timing == 'merchant':
+        preview = arm_partial_settle(
+            order, ratio=ratio, jujue_liyou=liyou, operator=operator,
+        )
+        return {'timing': 'merchant', 'status': 8, **preview}
+
+    # 立即比例结：先写拒绝理由到订单，再结算
+    if liyou:
+        order.RefundReason = liyou
+        order.save(update_fields=['RefundReason', 'UpdateTime'])
+    _upsert_refund_reject(order, processor_id=operator, jujue_liyou=liyou)
+    result = settle_merchant_order_partial(
+        order, ratio=ratio, operator=operator, source='reject_immediate',
+    )
+    return {'timing': 'immediate', 'status': 6, **result}

orders/utils.py

@@ -149,15 +149,28 @@ def calc_shangjia_order_fencheng(jine, club_id=None):
     return dashou_fencheng, guanshi_fencheng
 
 
-def settle_shangjia_order_guanshi_fenhong(order, dashou_id):
+def settle_shangjia_order_guanshi_fenhong(
+    order,
+    dashou_id,
+    *,
+    amount=None,
+    biz_id=None,
+    shuoming=None,
+):
     """
     商家订单结单时结算管事分红（幂等，失败不抛异常阻断主流程）。
+
+    amount / biz_id：比例结算时传入折后额与带 partial 语义的幂等键；
+    未传则按订单 ManagerCommission 全额、biz_id=`{order}:guanshi:merchant`。
     """
 
     if getattr(order, 'Platform', None) != 2:
         return
 
-    guanshi_fencheng = order.ManagerCommission or Decimal('0')
+    if amount is None:
+        guanshi_fencheng = order.ManagerCommission or Decimal('0')
+    else:
+        guanshi_fencheng = Decimal(str(amount or 0))
     if guanshi_fencheng <= 0:
         return
 
@@ -179,18 +192,21 @@ def settle_shangjia_order_guanshi_fenhong(order, dashou_id):
         logger.info(f"商家订单管事分红跳过: 打手{dashou_id}无邀请管事")
         return
 
+    order_id = str(getattr(order, 'OrderID', '') or '')
+    credit_biz_id = (biz_id or f'{order_id}:guanshi:merchant').strip()
+    note = (shuoming or '商家订单分红').strip() or '商家订单分红'
+
     try:
         with transaction.atomic():
             guanshi = UserGuanshi.objects.select_for_update().get(user__UserUID=guanshi_id)
             from jituan.services.fund_freeze import credit_guanshi_fenhong
-            order_id = str(getattr(order, 'OrderID', '') or '')
             result = credit_guanshi_fenhong(
                 user_id=str(guanshi_id),
                 amount=guanshi_fencheng,
-                biz_id=f'{order_id}:guanshi:merchant',
+                biz_id=credit_biz_id,
                 profile=guanshi,
                 order_id=order_id,
-                freeze_reason=f'商家订单分红 {order_id}',
+                freeze_reason=f'{note} {order_id}',
             )
             if not result.get('idempotent'):
                 UserGuanshi.objects.filter(id=guanshi.id).update(
@@ -202,7 +218,7 @@ def settle_shangjia_order_guanshi_fenhong(order, dashou_id):
                 dingdan_id=order.OrderID,
                 guanshi=guanshi_id,
                 dashouid=dashou_id,
-                shuoming='商家订单分红',
+                shuoming=note[:100],
                 fenhong=guanshi_fencheng,
                 avatar=user_main.Avatar if user_main else None,
                 nicheng=dashou.nicheng or '未知打手',
@@ -211,7 +227,7 @@ def settle_shangjia_order_guanshi_fenhong(order, dashou_id):
             )
         logger.info(
             f"商家订单管事分红成功: 订单{order.OrderID}, 管事{guanshi_id}, "
-            f"打手{dashou_id}, 金额{guanshi_fencheng}元"
+            f"打手{dashou_id}, 金额{guanshi_fencheng}元 biz={credit_biz_id}"
         )
     except UserGuanshi.DoesNotExist:
         logger.warning(f"商家订单管事分红跳过: 管事{guanshi_id}不存在")

orders/views/admin.py

@@ -767,111 +767,36 @@ class AdJuJueTuiKuan(APIView):
                     status=status.HTTP_404_NOT_FOUND
                 )
 
-            # 7. 获取订单的重要字段
-            jiedan_dashou_id = dingdan_obj.PlayerID  # 接单打手ID
-            dashou_fencheng = dingdan_obj.PlayerCommission  # 打手分成金额
-            fadan_pingtai = dingdan_obj.Platform  # 发单平台
-
-            # 8. 验证打手分成金额是否存在
-            if dashou_fencheng is None:
+            if dingdan_obj.Status != 4:
                 return Response(
-                    {'code': 400, 'message': '订单缺少打手分成金额', 'data': None},
+                    {'code': 400, 'message': '订单状态不是退款审核中', 'data': None},
                     status=status.HTTP_400_BAD_REQUEST
                 )
 
-            # 9. 使用事务保证数据一致性
+            settle_ratio = request.data.get('settle_ratio', request.data.get('ratio'))
+            settle_timing = (request.data.get('settle_timing') or 'immediate').strip()
+
             with transaction.atomic():
-                # 9.1 更新订单状态为6（退款失败）
-                dingdan_obj.Status = 6
-                dingdan_obj.save()
-
-                # 9.2 处理打手结算
-                if jiedan_dashou_id:
-                    try:
-                        # 查询打手用户主表
-                        dashou_user = User.query.select_related('DashouProfile').get(
-                            UserUID=jiedan_dashou_id,
-                            #user_type='PlayerID'
-                        )
-
-                        # 获取打手扩展表
-                        dashou_profile = dashou_user.DashouProfile
-
-                        from jituan.services.fund_freeze import credit_dashou_order_settle
-                        credit_dashou_order_settle(
-                            order=dingdan_obj,
-                            dashou_profile=dashou_profile,
-                            user_id=jiedan_dashou_id,
-                            amount=dashou_fencheng,
-                        )
-                        logger.info(f"拒绝退款成功，打手{jiedan_dashou_id}结算分成：{dashou_fencheng}")
-
-                    except User.DoesNotExist:
-                        # 打手用户不存在，记录日志但不影响操作
-                        logger.warning(f"拒绝退款：打手{jiedan_dashou_id}不存在，跳过打手结算")
-                    except AttributeError:
-                        # 打手扩展表不存在，记录日志但不影响操作
-                        logger.warning(f"拒绝退款：打手{jiedan_dashou_id}扩展信息不存在，跳过打手结算")
-
-                # 9.3 如果是商家发单，还需要更新商家扩展表
-                if fadan_pingtai == 2:
-                    try:
-                        # 获取商家订单扩展表
-                        shangjia_kuozhan = dingdan_obj.shangjia_kuozhan
-                        shangjia_id = shangjia_kuozhan.MerchantID
-
-                        if shangjia_id:
-                            # 查询商家用户主表
-                            shangjia_user = User.query.select_related('ShopProfile').get(
-                                UserUID=shangjia_id,
-                                #user_type='shop'
-                            )
-
-                            # 获取商家扩展表
-                            shangjia_profile = shangjia_user.ShopProfile
-
-                            # ✅ 确认字段：chengjiao 商家成交订单总量
-                            shangjia_profile.chengjiao += 1
-                            shangjia_profile.save()
-
-                            logger.info(f"拒绝退款成功，商家{shangjia_id}成交订单+1")
-
-                    except MerchantOrderExt.DoesNotExist:
-                        # 商家订单扩展表不存在，跳过商家更新
-                        logger.warning(f"拒绝退款：订单{dingdan_id}商家扩展表不存在，跳过商家更新")
-                    except User.DoesNotExist:
-                        # 商家用户不存在，跳过商家更新
-                        logger.warning(f"拒绝退款：商家{shangjia_id}不存在，跳过商家更新")
-                    except AttributeError:
-                        # 商家扩展表不存在，跳过商家更新
-                        logger.warning(f"拒绝退款：商家{shangjia_id}扩展信息不存在，跳过商家更新")
-
-                # 9.4 更新退款记录表
+                locked = Order.query.select_for_update().get(OrderID=dingdan_id)
+                from orders.services.partial_settle import PartialSettleError, reject_refund_partial
                 try:
-                    # 查询退款记录表
-                    tuikuan_jilu = RefundRecord.query.get(OrderID=dingdan_id)
+                    result = reject_refund_partial(
+                        locked,
+                        jujue_liyou=jujue_liyou,
+                        settle_ratio=settle_ratio,
+                        settle_timing=settle_timing,
+                        operator=qianzhanghao,
+                    )
+                except PartialSettleError as pe:
+                    return Response(
+                        {'code': pe.code, 'message': pe.msg, 'data': None},
+                        status=status.HTTP_400_BAD_REQUEST,
+                    )
 
-                    # ✅ 确认字段：sqzhuangtai 申请状态，改为2（驳回）
-                    tuikuan_jilu.ApplyStatus = 2
-
-                    # ✅ 确认字段：bhliyou 驳回理由
-                    tuikuan_jilu.RejectReason = jujue_liyou
-
-                    # ✅ 确认字段：chuliid 处理人ID（使用管理员账号，即手机号）
-                    tuikuan_jilu.ProcessorID = qianzhanghao
-
-                    tuikuan_jilu.save()
-                    logger.info(f"拒绝退款成功，更新退款记录表，订单：{dingdan_id}")
-
-                except RefundRecord.DoesNotExist:
-                    # 退款记录表不存在，记录日志但不影响主流程
-                    logger.warning(f"拒绝退款：订单{dingdan_id}退款记录不存在，跳过更新")
-
-            # 10. 返回成功响应
             return Response({
                 'code': 0,
                 'message': '拒绝退款成功',
-                'data': None
+                'data': result,
             })
 
         except Exception as e:

orders/views/dashou.py

@@ -1495,7 +1495,7 @@ class DashouDingdanXiangqingView(APIView):
                 'nicheng': dingdan.Nickname or '',
                 'beizhu': dingdan.Remark or '',
                 **datetime_aliases(dingdan.CreateTime),
-                'tuikuan_liyou':dingdan.RefundReason or '',
+                'tuikuan_liyou': dingdan.RefundReason or '',
                 'dashou_liuyan': dingdan.PlayerRemark or '',
                 'fuwudashou_id': dingdan.PlayerID or '',
                 'fadanpingtai': dingdan.Platform or ''
@@ -1510,6 +1510,13 @@ class DashouDingdanXiangqingView(APIView):
                 )
             except Exception:
                 dingdan_data['tuikuan_tupian'] = []
+            try:
+                from orders.services.partial_settle import build_refund_settle_payload
+                dingdan_data.update(build_refund_settle_payload(dingdan, viewer_uid=yonghuid))
+                if dingdan_data.get('apply_reason'):
+                    dingdan_data['tuikuan_liyou'] = dingdan_data['apply_reason']
+            except Exception:
+                pass
             try:
                 from jituan.services.order_deal import order_auto_settle_payload
                 dingdan_data.update(order_auto_settle_payload(dingdan))

orders/views/merchant.py

@@ -782,6 +782,8 @@ class ShangjiaDingdanXiangqingView(APIView):
                 'sqzhuangtai': shangjia_kuozhan.PenaltyApplyStatus or 0,
                 'bhliyou': shangjia_kuozhan.RejectReason or '',
                 'chufa_jieguo': '',  # 已弃用
+                'dashou_fencheng': float(order.PlayerCommission or 0),
+                'guanshi_fencheng': float(order.ManagerCommission or 0),
 
                 # 新增：罚款数据
                 'fadan': fadan_dict,
@@ -813,6 +815,16 @@ class ShangjiaDingdanXiangqingView(APIView):
             except Exception as e:
                 logger.warning('自动结算展示字段附加失败: %s', e)
 
+            try:
+                from orders.services.partial_settle import build_refund_settle_payload
+                response_data.update(build_refund_settle_payload(order))
+                # 申请理由优先；拒绝理由单独字段（勿与罚单 bhliyou 混用）
+                if response_data.get('apply_reason'):
+                    response_data['tuikuan_liyou'] = response_data['apply_reason']
+                    response_data['tkliyou'] = response_data['apply_reason']
+            except Exception as e:
+                logger.warning('退款/比例结算展示字段附加失败: %s', e)
+
             try:
                 from merchant_ops.services.order_enrich import enrich_order_detail_data
                 enrich_order_detail_data(response_data, dingdan_id)
@@ -919,6 +931,7 @@ class ShangjiaJiesuanView(APIView):
                 jine = order.Amount or Decimal('0')
                 dashou_fencheng = order.PlayerCommission or Decimal('0')
                 jiedan_dashou_id = order.PlayerID
+                partial_st = int(getattr(order, 'PartialSettleStatus', 0) or 0)
 
                 if not jiedan_dashou_id:
                     return Response({
@@ -927,6 +940,68 @@ class ShangjiaJiesuanView(APIView):
                         'data': None
                     }, status=status.HTTP_400_BAD_REQUEST)
 
+                if partial_st == 2:
+                    return Response({
+                        'code': 6,
+                        'msg': '订单已按比例结算，无法再次结单',
+                        'data': None
+                    }, status=status.HTTP_400_BAD_REQUEST)
+
+                # ---- 已锁定比例：强制走比例结算（Status→6），禁止全额 Status=3 ----
+                if partial_st == 1:
+                    from orders.services.partial_settle import (
+                        PartialSettleError, settle_merchant_order_partial,
+                    )
+                    try:
+                        partial_result = settle_merchant_order_partial(
+                            order,
+                            operator=yonghuid,
+                            source='merchant_partial',
+                        )
+                    except PartialSettleError as pe:
+                        return Response({
+                            'code': 8,
+                            'msg': pe.msg,
+                            'data': None
+                        }, status=status.HTTP_400_BAD_REQUEST)
+
+                    order.refresh_from_db()
+                    if pingfen > 0:
+                        pingfen_obj, created = PlayerRating.query.get_or_create(
+                            PlayerID=jiedan_dashou_id,
+                            defaults={'TotalScore': pingfen, 'RatingCount': 1}
+                        )
+                        if not created:
+                            PlayerRating.query.filter(id=pingfen_obj.id).update(
+                                TotalScore=F('TotalScore') + pingfen,
+                                RatingCount=F('RatingCount') + 1,
+                            )
+                    MerchantOrderExt.query.filter(id=shangjia_kuozhan.id).update(
+                        MerchantReview=liuyan,
+                    )
+                    record_order_action_from_request(
+                        request,
+                        ACTION_SETTLE,
+                        dingdan_id,
+                        merchant_id=yonghuid,
+                        amount=jine,
+                        leixing_id=leixing_id_from_order(order),
+                    )
+                    return Response({
+                        'code': 0,
+                        'msg': '按比例结算成功',
+                        'data': {
+                            'dingdan_id': dingdan_id,
+                            'new_zhuangtai': 6,
+                            'jine': float(jine),
+                            'dashou_fencheng': float(partial_result.get('partial_player_amount') or 0),
+                            'jiedan_dashou_id': jiedan_dashou_id,
+                            'pingfen': pingfen,
+                            'liuyan': liuyan,
+                            'partial_settle': partial_result,
+                        }
+                    }, status=status.HTTP_200_OK)
+
                 # ========== 本地订单正常结算给打手 ==========
                 # 查询打手信息
                 try:

users/urls.py

@@ -10,7 +10,7 @@ from .views import WechatMiniProgramLoginView, UserInfoUpdateView, DashouXinxiAP
     YonghuTixianShenheXiugaiView, ChufaJiluHuoquView, DashouShensuView, ShangjiaChufaJiluHuoquView, \
     WeixinOfficialCallbackView,KefuLoginView, KefuStatsView, KefuGetOrderTypesView, KefuGetOrderListView, \
     KefuGetShangjiaOrderListView, KefuGetOrderDetailView, KefuChangeDashouView, KefuRecoverOrderView, \
-    KefuPlatformRefundView, KefuRejectRefundView, KefuMerchantRefundView, KefuRejectSettlementView, \
+    KefuPlatformRefundView, KefuRejectRefundView, KefuMerchantRefundView, KefuPartialSettleView, KefuRejectSettlementView, \
     KefuTransferHallView, KefuCancelDesignationView, KefuUpdateOrderGrabRequirementView, \
     KefuBatchProductGrabRequirementView, KefuGetDashouListView, KefuGetDashouDetailView, \
     KefuUpdateDashouView, KefuPunishmentListView, KefuPunishmentActionView, KefuPunishmentDetailView, \
@@ -107,6 +107,7 @@ urlpatterns = [
     path('kefupttk', KefuPlatformRefundView.as_view(), name='客服给平台订单退款'),
     path('kefujjtk', KefuRejectRefundView.as_view(), name='客服拒绝商家退款'),
     path('kefusjtk', KefuMerchantRefundView.as_view(), name='客服同意商家退款'),
+    path('kefubljs', KefuPartialSettleView.as_view(), name='客服强制比例结算'),
     path('kefujjjs', KefuRejectSettlementView.as_view(), name='客服拒绝结算'),
     path('kefuzydt', KefuTransferHallView.as_view(), name='客服订单返回大厅'),
     path('kefuqxzd', KefuCancelDesignationView.as_view(), name='客服取消指定'),

users/views/__init__.py

@@ -128,6 +128,7 @@ from .kefu_orders import (
     KefuGetOrderListView,
     KefuGetShangjiaOrderListView,
     KefuMerchantRefundView,
+    KefuPartialSettleView,
     KefuPlatformRefundView,
     KefuRecoverOrderView,
     KefuRejectRefundView,

users/views/kefu_orders.py

@@ -980,24 +980,24 @@ class KefuRejectRefundView(APIView):
     参数：{
         "phone": "客服手机号",
         "dingdan_id": "订单ID",
-        "jujue_liyou": "拒绝理由（可选）"
+        "jujue_liyou": "拒绝理由（必填）",
+        "settle_ratio": "结算比例 0.01~1 或 1~100 百分比（必填）",
+        "settle_timing": "immediate|merchant（必填）"
     }
-    认证：JWT
-    返回：code=0 成功
     """
     permission_classes = [IsAuthenticated]
     parser_classes = [JSONParser]
 
     def post(self, request):
-        # 1. 获取参数
         phone = request.data.get('phone', '').strip()
         dingdan_id = request.data.get('dingdan_id', '').strip()
         jujue_liyou = request.data.get('jujue_liyou', '').strip()
+        settle_ratio = request.data.get('settle_ratio', request.data.get('ratio'))
+        settle_timing = (request.data.get('settle_timing') or 'immediate').strip()
 
         if not phone or not dingdan_id:
             return Response({'code': 401, 'msg': '认证失败'}, status=status.HTTP_401_UNAUTHORIZED)
 
-        # 2. 客服身份验证
         current_user = request.user
         if getattr(current_user, 'Phone', '') != phone:
             return Response({'code': 401, 'msg': '认证失败'}, status=status.HTTP_401_UNAUTHORIZED)
@@ -1016,7 +1016,6 @@ class KefuRejectRefundView(APIView):
             if kefu.zhuangtai != 1:
                 return Response({'code': 401, 'msg': '认证失败'}, status=status.HTTP_401_UNAUTHORIZED)
 
-        # 3. 查询订单并加锁
         try:
             with transaction.atomic():
                 order = Order.objects.select_for_update().get(OrderID=dingdan_id)
@@ -1026,112 +1025,33 @@ class KefuRejectRefundView(APIView):
                 if _ms:
                     return _ms
 
-                # 4. 验证订单状态为退款审核中（4）
                 if order.Status != 4:
                     return Response({'code': 400, 'msg': '订单状态不是退款审核中'}, status=status.HTTP_400_BAD_REQUEST)
 
-                # 获取必要字段
-                jiedan_dashou_id = order.PlayerID
-                dashou_fencheng = order.PlayerCommission
-                fadan_pingtai = order.Platform
-
-                # 5. 验证打手分成金额是否存在
-                if dashou_fencheng is None:
-                    return Response({'code': 400, 'msg': '订单缺少打手分成金额'}, status=status.HTTP_400_BAD_REQUEST)
-
-                # 6. 更新订单状态为退款失败（6）
-                order.Status = 6
-                order.AssignedCS = current_user.Phone  # 记录处理客服手机号
-                if jujue_liyou:
-                    order.RefundReason = jujue_liyou
-                order.save()
-
-                # 7. 给打手结算（返还分成）
-                if jiedan_dashou_id:
-                    try:
-                        dashou_user = User.query.get(UserUID=jiedan_dashou_id)
-                        dashou_profile = dashou_user.DashouProfile
-                        from jituan.services.fund_freeze import credit_dashou_order_settle
-                        credit_dashou_order_settle(
-                            order=order,
-                            dashou_profile=dashou_profile,
-                            user_id=jiedan_dashou_id,
-                            amount=dashou_fencheng,
-                        )
-                        logger.info(f"拒绝退款：打手 {jiedan_dashou_id} 获得分成 {dashou_fencheng}")
-                    except (User.DoesNotExist, AttributeError):
-                        logger.warning(f"拒绝退款：打手 {jiedan_dashou_id} 不存在或扩展表缺失，跳过结算")
-
-                # 8. 如果是商家发单，更新商家成交订单数量
-                if fadan_pingtai == 2:
-                    try:
-                        # 获取商家订单扩展表
-                        shangjia_kuozhan = order.shangjia_kuozhan
-                        shangjia_id = shangjia_kuozhan.MerchantID
-                        if shangjia_id:
-                            shangjia_user = User.query.get(UserUID=shangjia_id)
-                            shangjia_profile = shangjia_user.ShopProfile
-                            shangjia_profile.chengjiao += 1
-                            shangjia_profile.save()
-                            logger.info(f"拒绝退款：商家 {shangjia_id} 成交订单+1")
-
-                            # ✅ 新方法（行为驱动，更安全）
-                            update_shangjia_daily(
-                                yonghuid=shangjia_id,
-                                amount=Decimal(str(order.Amount)),
-                                action=2,  # 2 = 结算
-                                order_id=dingdan_id,
-                            )
-                    except (ObjectDoesNotExist, User.DoesNotExist, AttributeError):
-                        logger.warning(f"拒绝退款：商家信息不存在，跳过商家更新")
-
-                # 9. 更新退款记录表
+                from orders.services.partial_settle import PartialSettleError, reject_refund_partial
                 try:
-                    refund_record = RefundRecord.query.get(OrderID=dingdan_id)
-                    refund_record.ApplyStatus = 2          # 2表示拒绝
-                    refund_record.ProcessorID = phone
-                    refund_record.RejectReason = jujue_liyou    # 记录驳回理由（假设模型有此字段）
-                    refund_record.save()
-                    logger.info(f"拒绝退款：更新退款记录表，订单 {dingdan_id}")
-                except RefundRecord.DoesNotExist:
-                    # 如果退款记录不存在，可以创建一条记录（可选）
-                    RefundRecord.query.create(
-                        OrderID=dingdan_id,
-                        PlayerID=jiedan_dashou_id or '',
-                        ApplicantID='',
-                        ProcessorID=phone,
-                        Reason=jujue_liyou or '客服拒绝退款',
-                        ApplyStatus=2,
-                        Amount=order.Amount,
-                        PlayerCommission=dashou_fencheng or 0,
-                        Description=order.Description or '',
-                        Remark='客服拒绝退款',
-                        Nickname=order.Nickname or '',
-                        RejectReason=jujue_liyou or '',
+                    result = reject_refund_partial(
+                        order,
+                        jujue_liyou=jujue_liyou,
+                        settle_ratio=settle_ratio,
+                        settle_timing=settle_timing,
+                        operator=phone,
                     )
-                except Exception as e:
-                    logger.error(f"拒绝退款更新退款记录异常: {str(e)}", exc_info=True)
+                except PartialSettleError as pe:
+                    return Response({'code': pe.code, 'msg': pe.msg}, status=status.HTTP_400_BAD_REQUEST)
 
-                # 🔥 新增：调用打手每日统计（成交）
-                try:
-                    update_dashou_daily_by_action(
-                        yonghuid=order.PlayerID,
-                        amount=dashou_fencheng,
-                        action=2  # 2 表示成交（结算）
-                    )
-                    logger.info(f"打手 {order.PlayerID} 每日统计更新成功")
-                except Exception as e:
-                    logger.error(f"打手每日统计更新失败: {e}")
-                    # 不影响主流程    
-
-                # 10. 更新客服统计数据（管理员无客服扩展表，跳过）
                 if kefu is not None:
                     kefu.jinrichuli += 1
                     kefu.jinyuechuli += 1
                     kefu.zongchuli += 1
                     kefu.save()
 
-            return Response({'code': 0, 'msg': '拒绝退款成功'})
+            timing_msg = '已锁定比例，待商家结算' if result.get('timing') == 'merchant' else '已按比例结算'
+            return Response({
+                'code': 0,
+                'msg': f'拒绝退款成功，{timing_msg}',
+                'data': result,
+            })
 
         except Order.DoesNotExist:
             return Response({'code': 404, 'msg': '订单不存在'}, status=status.HTTP_404_NOT_FOUND)
@@ -1140,6 +1060,72 @@ class KefuRejectRefundView(APIView):
             return Response({'code': 500, 'msg': '服务器内部错误'}, status=status.HTTP_500_INTERNAL_SERVER_ERROR)
 
 
+class KefuPartialSettleView(APIView):
+    """
+    客服强制按比例结算（已锁定比例的 Status=8 单）
+    POST /yonghu/kefubljs
+    """
+    permission_classes = [IsAuthenticated]
+    parser_classes = [JSONParser]
+
+    def post(self, request):
+        phone = request.data.get('phone', '').strip()
+        dingdan_id = request.data.get('dingdan_id', '').strip()
+        settle_ratio = request.data.get('settle_ratio', request.data.get('ratio'))
+
+        if not phone or not dingdan_id:
+            return Response({'code': 401, 'msg': '参数缺失'})
+
+        current_user = request.user
+        if getattr(current_user, 'Phone', '') != phone:
+            return Response({'code': 401, 'msg': '认证失败'})
+        if not is_kefu_backend_account(current_user):
+            return Response({'code': 401, 'msg': '认证失败'})
+
+        is_admin = is_system_super_admin(current_user) or current_user.UserType == 'admin'
+        if not is_admin:
+            try:
+                kefu = current_user.KefuProfile
+            except ObjectDoesNotExist:
+                return Response({'code': 401, 'msg': '认证失败'})
+            if kefu.zhuangtai != 1:
+                return Response({'code': 401, 'msg': '客服状态异常'})
+
+        try:
+            with transaction.atomic():
+                order = Order.objects.select_for_update().get(OrderID=dingdan_id)
+                from jituan.services.club_user_access import forbid_if_order_mutate_out_of_scope
+                _ms = forbid_if_order_mutate_out_of_scope(request, order)
+                if _ms:
+                    return _ms
+
+                from orders.services.partial_settle import (
+                    PartialSettleError, settle_merchant_order_partial, PARTIAL_STATUS_ARMED,
+                )
+                st = int(getattr(order, 'PartialSettleStatus', 0) or 0)
+                if st != PARTIAL_STATUS_ARMED and settle_ratio is None:
+                    return Response({'code': 400, 'msg': '订单未锁定比例结算，无法强制比例结'})
+                if order.Status not in (4, 8):
+                    return Response({'code': 400, 'msg': f'当前状态不允许比例结算: {order.Status}'})
+
+                try:
+                    result = settle_merchant_order_partial(
+                        order,
+                        ratio=settle_ratio,
+                        operator=phone,
+                        source='kefu_force_partial',
+                    )
+                except PartialSettleError as pe:
+                    return Response({'code': pe.code, 'msg': pe.msg})
+
+            return Response({'code': 0, 'msg': '比例结算成功', 'data': result})
+        except Order.DoesNotExist:
+            return Response({'code': 404, 'msg': '订单不存在'})
+        except Exception as e:
+            logger.error('客服强制比例结算异常: %s', e, exc_info=True)
+            return Response({'code': 500, 'msg': '服务器内部错误'})
+
+
 class KefuMerchantRefundView(APIView):
     """
     客服商家订单退款接口（发单平台=2）
@@ -1694,13 +1680,14 @@ class KefuGetOrderDetailView(APIView):
             logger.exception(f"[kefuhqddxq] 打手图片查询异常 dingdan_id={dingdan_id}")
             response_data['dashou_images'] = []
 
-        # 7. 退款理由 + 证据图
+        # 7. 退款理由 + 证据图 + 比例结算明细
         try:
-            tuikuan_record = RefundRecord.query.filter(OrderID=dingdan_id).order_by('-CreateTime').first()
-            response_data['tuikuan_liyou'] = tuikuan_record.Reason if tuikuan_record and tuikuan_record.Reason else ''
+            from orders.services.partial_settle import build_refund_settle_payload
+            response_data.update(build_refund_settle_payload(dingdan_obj))
         except Exception as e:
-            logger.exception(f"[kefuhqddxq] 退款理由查询异常 dingdan_id={dingdan_id}")
-            response_data['tuikuan_liyou'] = ''
+            logger.exception(f"[kefuhqddxq] 退款/比例结算字段异常 dingdan_id={dingdan_id}")
+            response_data.setdefault('tuikuan_liyou', '')
+            response_data.setdefault('reject_reason', '')
         try:
             from orders.models import RefundEvidenceImage
             response_data['tuikuan_tupian'] = list(
@@ -1712,6 +1699,11 @@ class KefuGetOrderDetailView(APIView):
         except Exception as e:
             logger.exception(f"[kefuhqddxq] 退款图片查询异常 dingdan_id={dingdan_id}")
             response_data['tuikuan_tupian'] = []
+        # 管事分成 full 供客服预览
+        try:
+            response_data['guanshi_fencheng'] = float(dingdan_obj.ManagerCommission or 0)
+        except Exception:
+            response_data['guanshi_fencheng'] = 0.0
 
         # 8. 指定打手响应
         ZHIDING_HF_TEXT = {1: '想接', 2: '不想接', 3: '等会接'}
@@ -1822,6 +1814,28 @@ class KefuForceCompleteView(APIView):
                 if order.Status != 8:
                     return Response({'code': 400, 'msg': f'订单状态不是结算中，当前状态: {order.Status}'})
 
+                # 已锁定比例：强制结单改为比例结算（Status=6），禁止全额 Status=3
+                if int(getattr(order, 'PartialSettleStatus', 0) or 0) == 1:
+                    from orders.services.partial_settle import (
+                        PartialSettleError, settle_merchant_order_partial,
+                    )
+                    try:
+                        partial_result = settle_merchant_order_partial(
+                            order, operator=phone, source='kefu_force_partial',
+                        )
+                    except PartialSettleError as pe:
+                        return Response({'code': pe.code, 'msg': pe.msg})
+                    if kefu is not None:
+                        kefu.jinrichuli += 1
+                        kefu.jinyuechuli += 1
+                        kefu.zongchuli += 1
+                        kefu.save()
+                    return Response({
+                        'code': 0,
+                        'msg': '强制比例结算成功',
+                        'data': partial_result,
+                    })
+
                 # 4. 校验必要字段
                 dashou_id = order.PlayerID
                 dashou_fencheng = order.PlayerCommission