28 lines
1005 B
JavaScript
28 lines
1005 B
JavaScript
/** 与消息页「联系客服」一致：跳转客服会话 */
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export function openCustomerServiceChat() {
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const app = getApp();
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if (app.globalData.chatEnabled && app.ensureConnection) {
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app.globalData.goEasyConnection.autoReconnect = true;
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app.ensureConnection();
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}
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const param = { teamId: 'support_team' };
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wx.navigateTo({
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url: '/pages/cs-chat/cs-chat?data=' + encodeURIComponent(JSON.stringify(param)),
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});
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}
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/** 与打手「我的」页在线客服同一图标：beijing/tubiao/grzx_kefu.jpg */
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export function resolveKefuIconUrl(app) {
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app = app || getApp();
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const rel = 'beijing/tubiao/grzx_kefu.jpg';
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let base = (app.globalData && app.globalData.ossImageUrl) || '';
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if (!base && typeof app.readConfigFromStorage === 'function') {
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try {
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const cached = app.readConfigFromStorage();
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base = (cached && cached.cos && cached.cos.ossImageUrl) || '';
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} catch (e) {}
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}
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if (!base) return '';
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return base.endsWith('/') ? base + rel : base + rel;
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}
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