checkpoint: 冻结资金开工前龙先生小程序本地备份（不推远程）

Co-authored-by: Cursor <cursoragent@cursor.com>

pages/gongdan/chongzhi-list/chongzhi-list.js

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+import request from '../../../utils/request.js'
+
+Page({
+  data: { list: [], loading: false, page: 1 },
+  onShow() { this.load(true) },
+  copy(e) { wx.setClipboardData({ data: String(e.currentTarget.dataset.t || '') }) },
+  complain(e) {
+    const id = e.currentTarget.dataset.id
+    wx.navigateTo({ url: `/pages/gongdan/create/create?leixing=2&chongzhi_id=${encodeURIComponent(id)}` })
+  },
+  async load(reset) {
+    if (this.data.loading) return
+    this.setData({ loading: true })
+    try {
+      const page = reset ? 1 : this.data.page
+      const res = await request({ url: '/gongdan/chongzhi-list/', method: 'POST', data: { page, page_size: 20 } })
+      const body = res.data || {}
+      if (body.code === 200 || body.code === 0) {
+        const rows = (body.data && body.data.list) || []
+        this.setData({ list: reset ? rows : this.data.list.concat(rows), page: page + 1 })
+      }
+    } finally {
+      this.setData({ loading: false })
+    }
+  },
+  onReachBottom() { this.load(false) },
+})

pages/gongdan/chongzhi-list/chongzhi-list.json

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+{"navigationBarTitleText":"充值记录","usingComponents":{}}

pages/gongdan/chongzhi-list/chongzhi-list.wxml

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+<view class="page">
+  <view wx:if="{{!list.length && !loading}}" class="empty">暂无充值记录</view>
+  <view class="card" wx:for="{{list}}" wx:key="dingdan_id">
+    <view class="row">
+      <text class="t">{{item.leixing_label}}</text>
+      <text class="s">{{item.zhuangtai_label}}</text>
+    </view>
+    <view class="amt">¥{{item.jine}}</view>
+    <view class="id" bindtap="copy" data-t="{{item.dingdan_id}}">充值ID：{{item.dingdan_id}}（点复制）</view>
+    <view class="time">{{item.CreateTime}}</view>
+    <view class="act" bindtap="complain" data-id="{{item.dingdan_id}}">投诉此笔充值</view>
+  </view>
+</view>

pages/gongdan/chongzhi-list/chongzhi-list.wxss

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+.page{padding:24rpx;background:#f5f6f8;min-height:100vh}
+.empty{text-align:center;color:#999;padding:80rpx}
+.card{background:#fff;border-radius:16rpx;padding:24rpx;margin-bottom:16rpx}
+.row{display:flex;justify-content:space-between}
+.t{font-size:30rpx;font-weight:600}
+.s{font-size:22rpx;color:#856404}
+.amt{font-size:36rpx;margin-top:8rpx;color:#111}
+.id,.time{font-size:22rpx;color:#888;margin-top:8rpx}
+.act{margin-top:16rpx;color:#2b6de5;font-size:26rpx}

pages/gongdan/create/create.js

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+import request from '../../../utils/request.js'
+import { openCustomerServiceChat } from '../../../utils/kefu-nav.js'
+
+const TYPES = [
+  { value: 1, label: '订单投诉' },
+  { value: 2, label: '充值投诉' },
+  { value: 3, label: '罚款投诉' },
+  { value: 4, label: '管事投诉' },
+  { value: 5, label: '被骗投诉' },
+]
+
+Page({
+  data: {
+    types: TYPES,
+    leixing: 1,
+    order_id: '',
+    chongzhi_id: '',
+    fadan_id: '',
+    guanshi_id: '',
+    shuoming: '',
+    images: [],
+    maxImages: 9,
+    submitting: false,
+  },
+
+  onLoad(q) {
+    const patch = {}
+    if (q.leixing) patch.leixing = Number(q.leixing) || 1
+    if (q.order_id) patch.order_id = decodeURIComponent(q.order_id)
+    if (q.chongzhi_id) patch.chongzhi_id = decodeURIComponent(q.chongzhi_id)
+    if (q.fadan_id) patch.fadan_id = decodeURIComponent(q.fadan_id)
+    if (Object.keys(patch).length) this.setData(patch)
+  },
+
+  onPickType(e) { this.setData({ leixing: Number(e.currentTarget.dataset.v) }) },
+  onOrderId(e) { this.setData({ order_id: e.detail.value }) },
+  onChongzhiId(e) { this.setData({ chongzhi_id: e.detail.value }) },
+  onFadanId(e) { this.setData({ fadan_id: e.detail.value }) },
+  onGuanshiId(e) { this.setData({ guanshi_id: e.detail.value }) },
+  onShuoming(e) { this.setData({ shuoming: e.detail.value }) },
+
+  openMiniKefu() { openCustomerServiceChat() },
+  openWxKefu() {
+    const app = getApp()
+    const cfg = app.globalData.kefuConfig || {}
+    if (!cfg.link || !cfg.enterpriseId) {
+      wx.showToast({ title: '微信客服未配置', icon: 'none' })
+      return
+    }
+    wx.openCustomerServiceChat({
+      extInfo: { url: cfg.link },
+      corpId: cfg.enterpriseId,
+      fail: () => wx.showToast({ title: '打开微信客服失败', icon: 'none' }),
+    })
+  },
+
+  goChongzhiList() { wx.navigateTo({ url: '/pages/gongdan/chongzhi-list/chongzhi-list' }) },
+  goPenalty() { wx.navigateTo({ url: '/pages/penalty/penalty/penalty' }) },
+  goMyList() { wx.navigateTo({ url: '/pages/gongdan/list/list' }) },
+
+  chooseImg() {
+    const left = this.data.maxImages - this.data.images.length
+    wx.chooseMedia({
+      count: left,
+      mediaType: ['image'],
+      success: async (res) => {
+        wx.showLoading({ title: '上传中' })
+        try {
+          const urls = [...this.data.images]
+          for (const f of res.tempFiles || []) {
+            const url = await this.uploadOne(f.tempFilePath)
+            if (url) urls.push(url)
+          }
+          this.setData({ images: urls.slice(0, this.data.maxImages) })
+        } catch (e) {
+          wx.showToast({ title: '上传失败', icon: 'none' })
+        } finally {
+          wx.hideLoading()
+        }
+      },
+    })
+  },
+
+      uploadOne(filePath) {
+    const app = getApp()
+    const base = (app.globalData.apiBaseUrl || '').replace(/\/$/, '')
+    const token = wx.getStorageSync('token') || ''
+    return new Promise((resolve, reject) => {
+      wx.uploadFile({
+        url: `${base}/gongdan/upload-image/`,
+        filePath,
+        name: 'file',
+        header: { Authorization: token ? `Bearer ${token}` : '' },
+        success: (res) => {
+          try {
+            const body = JSON.parse(res.data || '{}')
+            if ((body.code === 200 || body.code === 0) && body.data && body.data.url) {
+              resolve(body.data.url)
+            } else reject(new Error(body.message || '上传失败'))
+          } catch (e) { reject(e) }
+        },
+        fail: reject,
+      })
+    })
+  },
+
+  delImg(e) {
+    const i = e.currentTarget.dataset.i
+    const images = this.data.images.slice()
+    images.splice(i, 1)
+    this.setData({ images })
+  },
+
+  preview(e) {
+    wx.previewImage({ current: e.currentTarget.dataset.url, urls: this.data.images })
+  },
+
+  async submit() {
+    if (this.data.submitting) return
+    if (!(this.data.shuoming || '').trim()) {
+      wx.showToast({ title: '请填写投诉说明', icon: 'none' })
+      return
+    }
+    this.setData({ submitting: true })
+    try {
+      const res = await request({
+        url: '/gongdan/create/',
+        method: 'POST',
+        data: {
+          leixing: this.data.leixing,
+          shuoming: this.data.shuoming,
+          order_id: this.data.order_id,
+          chongzhi_id: this.data.chongzhi_id,
+          fadan_id: this.data.fadan_id,
+          guanshi_id: this.data.guanshi_id,
+          images: this.data.images,
+        },
+      })
+      const body = res.data || {}
+      if (body.code === 200 || body.code === 0) {
+        wx.showToast({ title: '提交成功', icon: 'success' })
+        setTimeout(() => {
+          wx.redirectTo({ url: '/pages/gongdan/list/list' })
+        }, 500)
+      } else {
+        wx.showToast({ title: body.message || body.msg || '提交失败', icon: 'none' })
+      }
+    } catch (e) {
+      wx.showToast({ title: '网络错误', icon: 'none' })
+    } finally {
+      this.setData({ submitting: false })
+    }
+  },
+})

pages/gongdan/create/create.json

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+{"navigationBarTitleText":"我要投诉","usingComponents":{}}

pages/gongdan/create/create.wxml

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+<view class="page">
+  <view class="cs-bar">
+    <view class="cs-btn" bindtap="openMiniKefu">小程序客服</view>
+    <view class="cs-btn cs-wx" bindtap="openWxKefu">微信客服</view>
+  </view>
+
+  <view class="section">
+    <view class="label">投诉类型</view>
+    <view class="type-row">
+      <view
+        wx:for="{{types}}"
+        wx:key="value"
+        class="type-chip {{leixing==item.value?'on':''}}"
+        data-v="{{item.value}}"
+        bindtap="onPickType"
+      >{{item.label}}</view>
+    </view>
+  </view>
+
+  <view class="section" wx:if="{{leixing==1}}">
+    <view class="label">订单ID <text class="req">*</text></view>
+    <input class="input" placeholder="请输入或粘贴订单ID" value="{{order_id}}" bindinput="onOrderId"/>
+  </view>
+  <view class="section" wx:if="{{leixing==2}}">
+    <view class="label">充值记录ID <text class="req">*</text></view>
+    <input class="input" placeholder="请输入充值记录ID" value="{{chongzhi_id}}" bindinput="onChongzhiId"/>
+    <view class="link" bindtap="goChongzhiList">去充值记录复制 →</view>
+  </view>
+  <view class="section" wx:if="{{leixing==3}}">
+    <view class="label">罚单ID <text class="req">*</text></view>
+    <input class="input" placeholder="请输入罚单ID" value="{{fadan_id}}" bindinput="onFadanId"/>
+    <view class="link" bindtap="goPenalty">去罚款页查看 →</view>
+  </view>
+  <view class="section" wx:if="{{leixing==4}}">
+    <view class="label">管事ID（选填）</view>
+    <input class="input" placeholder="被投诉管事UID，可不填" value="{{guanshi_id}}" bindinput="onGuanshiId"/>
+  </view>
+
+  <view class="section">
+    <view class="label">投诉说明 <text class="req">*</text></view>
+    <textarea class="textarea" maxlength="500" placeholder="请详细描述问题" value="{{shuoming}}" bindinput="onShuoming"/>
+  </view>
+
+  <view class="section">
+    <view class="label">证据图片（最多{{maxImages}}张）</view>
+    <view class="img-row">
+      <view class="img-item" wx:for="{{images}}" wx:key="*this">
+        <image src="{{item}}" mode="aspectFill" bindtap="preview" data-url="{{item}}"/>
+        <view class="del" data-i="{{index}}" catchtap="delImg">×</view>
+      </view>
+      <view class="img-add" wx:if="{{images.length < maxImages}}" bindtap="chooseImg">+</view>
+    </view>
+  </view>
+
+  <button class="submit" loading="{{submitting}}" bindtap="submit">提交投诉</button>
+  <view class="foot-link" bindtap="goMyList">查看我的投诉记录</view>
+</view>

pages/gongdan/create/create.wxss

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+.page{padding:24rpx 28rpx 80rpx;background:#f5f6f8;min-height:100vh;box-sizing:border-box}
+.cs-bar{display:flex;gap:16rpx;margin-bottom:24rpx}
+.cs-btn{flex:1;text-align:center;padding:20rpx 0;border-radius:12rpx;background:#fff;font-size:28rpx;color:#1a1a1a;border:1rpx solid #e5e5e5}
+.cs-wx{background:#07c160;color:#fff;border-color:#07c160}
+.section{background:#fff;border-radius:16rpx;padding:24rpx;margin-bottom:20rpx}
+.label{font-size:28rpx;color:#333;margin-bottom:16rpx;font-weight:500}
+.req{color:#e54}
+.type-row{display:flex;flex-wrap:wrap;gap:12rpx}
+.type-chip{padding:12rpx 22rpx;border-radius:999rpx;background:#f0f1f3;font-size:24rpx;color:#666}
+.type-chip.on{background:#1a1a1a;color:#fff}
+.input{height:72rpx;background:#f7f8fa;border-radius:10rpx;padding:0 20rpx;font-size:28rpx}
+.textarea{width:100%;min-height:180rpx;background:#f7f8fa;border-radius:10rpx;padding:16rpx 20rpx;font-size:28rpx;box-sizing:border-box}
+.link{margin-top:12rpx;font-size:24rpx;color:#2b6de5}
+.img-row{display:flex;flex-wrap:wrap;gap:16rpx}
+.img-item,.img-add{width:160rpx;height:160rpx;border-radius:12rpx;position:relative;overflow:hidden;background:#f0f1f3}
+.img-item image{width:100%;height:100%}
+.del{position:absolute;right:0;top:0;width:40rpx;height:40rpx;background:rgba(0,0,0,.55);color:#fff;text-align:center;line-height:40rpx;font-size:28rpx}
+.img-add{display:flex;align-items:center;justify-content:center;font-size:64rpx;color:#bbb}
+.submit{margin-top:32rpx;background:#1a1a1a;color:#fff;border-radius:12rpx;font-size:30rpx}
+.foot-link{text-align:center;margin-top:28rpx;color:#666;font-size:26rpx}

pages/gongdan/detail/detail.js

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+import request from '../../../utils/request.js'
+
+Page({
+  data: {
+    detail: null,
+    imageList: [],
+    shengjiList: [],
+    escShow: false,
+    escText: '',
+    escLoading: false,
+    id: '',
+  },
+  onLoad(q) {
+    this.setData({ id: q.id || '' })
+    this.load()
+  },
+  async load() {
+    const res = await request({ url: '/gongdan/detail/', method: 'POST', data: { gongdan_id: this.data.id } })
+    const body = res.data || {}
+    if (body.code === 200 || body.code === 0) {
+      const d = body.data || {}
+      this.setData({
+        detail: d,
+        imageList: Array.isArray(d.images) ? d.images : [],
+        shengjiList: Array.isArray(d.shengji_list) ? d.shengji_list : [],
+      })
+    }
+  },
+  copy(e) {
+    wx.setClipboardData({ data: String(e.currentTarget.dataset.t || '') })
+  },
+  preview(e) {
+    const urls = (this.data.imageList || []).map(i => i.url).filter(Boolean)
+    wx.previewImage({ current: e.currentTarget.dataset.url, urls })
+  },
+  async markBad() {
+    const res = await request({ url: '/gongdan/dissatisfied/', method: 'POST', data: { gongdan_id: this.data.id } })
+    if ((res.data || {}).code === 200) {
+      wx.showToast({ title: '已标记', icon: 'success' })
+      this.load()
+    } else wx.showToast({ title: (res.data || {}).message || '失败', icon: 'none' })
+  },
+  showEsc() { this.setData({ escShow: true }) },
+  onEsc(e) { this.setData({ escText: e.detail.value }) },
+  async doEsc() {
+    if (!this.data.escText.trim()) return wx.showToast({ title: '请填写补充说明', icon: 'none' })
+    this.setData({ escLoading: true })
+    try {
+      const res = await request({
+        url: '/gongdan/escalate/',
+        method: 'POST',
+        data: { gongdan_id: this.data.id, shuoming: this.data.escText },
+      })
+      if ((res.data || {}).code === 200) {
+        wx.showToast({ title: '已提交', icon: 'success' })
+        this.setData({ escShow: false, escText: '' })
+        this.load()
+      } else wx.showToast({ title: (res.data || {}).message || '失败', icon: 'none' })
+    } finally {
+      this.setData({ escLoading: false })
+    }
+  },
+})

pages/gongdan/detail/detail.json

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+{"navigationBarTitleText":"工单详情","usingComponents":{}}

pages/gongdan/detail/detail.wxml

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+<view class="page" wx:if="{{detail}}">
+  <view class="card">
+    <view class="row"><text>{{detail.leixing_label}}</text><text class="status">{{detail.zhuangtai_label}}</text></view>
+    <view class="line" bindtap="copy" data-t="{{detail.gongdan_id}}">工单号：{{detail.gongdan_id}} 复制</view>
+    <view class="line" wx:if="{{detail.order_id}}" bindtap="copy" data-t="{{detail.order_id}}">订单ID：{{detail.order_id}}</view>
+    <view class="line" wx:if="{{detail.chongzhi_id}}" bindtap="copy" data-t="{{detail.chongzhi_id}}">充值ID：{{detail.chongzhi_id}}</view>
+    <view class="line" wx:if="{{detail.fadan_id}}" bindtap="copy" data-t="{{detail.fadan_id}}">罚单ID：{{detail.fadan_id}}</view>
+    <view class="block">{{detail.shuoming}}</view>
+    <view class="imgs" wx:if="{{imageList.length}}">
+      <image wx:for="{{imageList}}" wx:key="url" src="{{item.url}}" mode="aspectFill" bindtap="preview" data-url="{{item.url}}"/>
+    </view>
+    <view class="line" wx:if="{{detail.chuli_jieguo}}">处理结果：{{detail.chuli_jieguo}}</view>
+    <view class="line" wx:if="{{detail.chuliren_name}}">处理人：{{detail.chuliren_name}}</view>
+  </view>
+
+  <view class="card" wx:if="{{shengjiList.length}}">
+    <view class="h">补充说明记录</view>
+    <view wx:for="{{shengjiList}}" wx:key="cishu" class="sj">
+      <text>第{{item.cishu}}次：{{item.shuoming}}</text>
+    </view>
+  </view>
+
+  <view class="actions" wx:if="{{detail.zhuangtai == 2}}">
+    <button bindtap="markBad">不满意</button>
+  </view>
+  <view class="actions" wx:if="{{detail.zhuangtai == 2 || detail.zhuangtai == 3}}">
+    <button class="primary" bindtap="showEsc">继续投诉</button>
+  </view>
+
+  <view class="esc" wx:if="{{escShow}}">
+    <textarea placeholder="补充说明" value="{{escText}}" bindinput="onEsc"/>
+    <button class="primary" loading="{{escLoading}}" bindtap="doEsc">提交补充</button>
+  </view>
+</view>

pages/gongdan/detail/detail.wxss

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+.page{padding:24rpx;background:#f5f6f8;min-height:100vh}
+.card{background:#fff;border-radius:16rpx;padding:24rpx;margin-bottom:20rpx}
+.row{display:flex;justify-content:space-between;font-size:30rpx;font-weight:600}
+.status{font-size:24rpx;font-weight:400;color:#856404}
+.line{font-size:24rpx;color:#666;margin-top:12rpx}
+.block{margin-top:16rpx;font-size:28rpx;color:#333;line-height:1.5}
+.imgs{display:flex;flex-wrap:wrap;gap:12rpx;margin-top:16rpx}
+.imgs image{width:160rpx;height:160rpx;border-radius:10rpx}
+.h{font-size:28rpx;font-weight:600;margin-bottom:12rpx}
+.sj{font-size:26rpx;color:#555;margin-bottom:8rpx}
+.actions{margin-top:12rpx}
+.primary{background:#1a1a1a;color:#fff}
+.esc{background:#fff;padding:24rpx;border-radius:16rpx;margin-top:20rpx}
+.esc textarea{width:100%;min-height:160rpx;background:#f7f8fa;padding:16rpx;box-sizing:border-box;margin-bottom:16rpx}

pages/gongdan/list/list.js

@@ -0,0 +1,26 @@
+import request from '../../../utils/request.js'
+
+Page({
+  data: { list: [], loading: false, page: 1 },
+  onShow() { this.load(true) },
+  goCreate() { wx.navigateTo({ url: '/pages/gongdan/create/create' }) },
+  goDetail(e) {
+    wx.navigateTo({ url: `/pages/gongdan/detail/detail?id=${e.currentTarget.dataset.id}` })
+  },
+  async load(reset) {
+    if (this.data.loading) return
+    this.setData({ loading: true })
+    try {
+      const page = reset ? 1 : this.data.page
+      const res = await request({ url: '/gongdan/my-list/', method: 'POST', data: { page, page_size: 20 } })
+      const body = res.data || {}
+      if (body.code === 200 || body.code === 0) {
+        const rows = (body.data && body.data.list) || []
+        this.setData({ list: reset ? rows : this.data.list.concat(rows), page: page + 1 })
+      }
+    } finally {
+      this.setData({ loading: false })
+    }
+  },
+  onReachBottom() { this.load(false) },
+})

pages/gongdan/list/list.json

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+{"navigationBarTitleText":"投诉记录","usingComponents":{}}

pages/gongdan/list/list.wxml

@@ -0,0 +1,13 @@
+<view class="page">
+  <view class="top-btn" bindtap="goCreate">+ 我要投诉</view>
+  <view wx:if="{{!list.length && !loading}}" class="empty">暂无投诉记录</view>
+  <view class="card" wx:for="{{list}}" wx:key="gongdan_id" bindtap="goDetail" data-id="{{item.gongdan_id}}">
+    <view class="row">
+      <text class="title">{{item.leixing_label}}</text>
+      <text class="status s{{item.zhuangtai}}">{{item.zhuangtai_label}}</text>
+    </view>
+    <view class="id">工单号 {{item.gongdan_id}}</view>
+    <view class="desc">{{item.shuoming}}</view>
+    <view class="time">{{item.CreateTime}}</view>
+  </view>
+</view>

pages/gongdan/list/list.wxss

@@ -0,0 +1,13 @@
+.page{padding:24rpx;background:#f5f6f8;min-height:100vh;box-sizing:border-box}
+.top-btn{background:#1a1a1a;color:#fff;text-align:center;padding:22rpx;border-radius:12rpx;margin-bottom:20rpx;font-size:28rpx}
+.empty{text-align:center;color:#999;padding:80rpx 0}
+.card{background:#fff;border-radius:16rpx;padding:24rpx;margin-bottom:16rpx}
+.row{display:flex;justify-content:space-between;align-items:center}
+.title{font-size:30rpx;font-weight:600;color:#222}
+.status{font-size:22rpx;padding:4rpx 12rpx;border-radius:8rpx;background:#eee}
+.s1{background:#fff3cd;color:#856404}
+.s2{background:#d4edda;color:#155724}
+.s3{background:#f8d7da;color:#721c24}
+.s4{background:#e2e3e5;color:#383d41}
+.id,.time{font-size:22rpx;color:#999;margin-top:8rpx}
+.desc{font-size:26rpx;color:#555;margin-top:12rpx;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}