TermiNexus
f1c8633345
P1 性能优化（避免循环内 N+1 / N 次 DB 查询）： - shop_order_views._batch_images: 移除 ThreadPoolExecutor 掩盖的 N 次查询，改单次批量 + Python 侧分组 - product_query.DashouHuiyuanList: 5N 查询 -> 3 次批量预取 + 本地闭包判断 - roles.GetRolePermissionView / 用户列表: 循环内 RolePermission/Permission/UserRole/Role -> 批量 __in 预取 - guanli / zuzhang 杜次分红 4.2/4.3: 循环内 update_or_create + 单条 delete -> bulk_create + bulk_update + 批量 delete - admin_config QQ 群配置: 循环内 exists/first/save/create -> 批量预取 + bulk_create + bulk_update - jituan 服务层多处合并统计查询、批量预取 map - rank 多处循环 N+1 改批量预取 - backend 多处循环内 count/create 改批量 - config/orders/merchant_ops 多处循环 N+1 改批量预取 其他改动： - users/views/kefu.py 拆分为 kefu_base/kefu_dashou/kefu_orders/kefu_punishment/kefu_withdraw 5 个文件 - 删除遗留脚本 check_prod_uid.py / create_rbac_tables.sql
565 lines
22 KiB
Python
565 lines
22 KiB
Python
"""users.views.kefu_punishment - auto-generated by split script."""
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"""users.views.kefu - auto-generated by split script."""
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import os
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import sys
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import json
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import re
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import time
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import uuid
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import random
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import string
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import requests
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import hashlib
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import traceback
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import decimal
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import jwt
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import ipaddress
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import xmltodict
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from datetime import datetime, timedelta
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from decimal import Decimal
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import defusedxml.ElementTree as ET
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from django.conf import settings
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from django.db import models, transaction, IntegrityError, DatabaseError, connection
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from django.db.models import Q, F, Sum, Count, Case, When, IntegerField, Prefetch
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from django.core.cache import cache
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from django.core.paginator import Paginator, EmptyPage, PageNotAnInteger
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from django.core.exceptions import ObjectDoesNotExist
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from django.shortcuts import get_object_or_404
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from django.utils import timezone
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from django.http import HttpResponse
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from django.views import View
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from django.views.decorators.csrf import csrf_exempt
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from django.contrib.auth.hashers import make_password
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from rest_framework.views import APIView
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from rest_framework.response import Response
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from rest_framework import permissions, status
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from rest_framework.permissions import AllowAny, IsAuthenticated
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from rest_framework.parsers import MultiPartParser, FormParser, JSONParser
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from rest_framework.throttling import AnonRateThrottle
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from rest_framework_simplejwt.tokens import RefreshToken
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from rest_framework_simplejwt.authentication import JWTAuthentication
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from gvsdsdk.fluent import db, func, FQ
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from utils.oss_utils import validate_image, upload_to_oss, delete_from_oss
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from utils.money import yuan_to_fen
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from utils.fadan_utils import check_fadan_qiangdan_eligible
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from utils.invitationcode_utils import CreateInvitationCode, VerifyInvitationCode
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from users.fadan_fenhong_utils import process_fadan_fenhong
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from orders.utils import (
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update_daily_payout,
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settle_shangjia_order_guanshi_fenhong
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)
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from backend.utils import (
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update_dashou_daily_by_action, update_guanshi_daily_by_action,
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update_shangjia_daily, update_zuzhang_daily_by_action,
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verify_kefu_permission
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)
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from rank.utils import get_tag_fee, create_shenhe_jilu, validate_shenheguan
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from ..models import (
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UserBoss, UserDashou, UserShangjia, UserGuanshi,
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UserZuzhang, UserKefu, AdminProfile, OfficialAccountUser,
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TixianAutoRecord, TixianShenheJilu, Tixianjilu, Xiugaijilu,
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RankingRecord
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)
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from users.business_models import User
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from ..tixian_shenhe_services import (
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load_audit_meta_map, refund_balance, sync_audit_and_jilu_status,
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mark_transfer_success, release_collect_quota_for_record,
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close_audit_wechat_failed, query_wechat_transfer_bill,
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check_shijidaozhang_within_limit,
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check_dashou_trial_blocks_commission_withdraw,
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WX_STATE_FAIL, WX_STATE_SUCCESS, WX_STATE_WAIT, WX_STATE_CANCELING,
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)
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from ..tixian_shenhe_views import process_audit_collect
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from orders.models import (
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Order, PlatformOrderExt, MerchantOrderExt, CommissionRate,
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PenaltyRecord, PenaltyEvidenceImage, RefundRecord, PlayerDeliveryImage,
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Penalty, PenaltyAppealImage
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)
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from products.models import (
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ShangpinLeixing, Huiyuan, Huiyuangoumai, Gsfenhong, Czjilu
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)
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from config.models import Qunpeizhi
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from backend.models import MerchantDailyStats
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from rank.models import (
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KaohePayTemp, Chenghao, ShenheJilu,
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KaoheCishuFeiyong, YonghuChenghao
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)
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from users.models import UserShenheguan
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from products.utils import update_shangpin_daily_stat
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from shop.utils import update_dianpu_daily_stat
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from rank.utils import create_shenhe_jilu_from_temp
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import logging
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logger = logging.getLogger(__name__)
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class KefuPunishmentListView(APIView):
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"""
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客服获取处罚记录列表接口
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请求：POST /yonghu/kefu_cfgl
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参数：{
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"phone": "客服手机号",
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"status": [0,3] 或 [1,2], # 状态数组
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"dingdan_id": "订单ID（可选）",
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"dashouid": "打手ID（可选）",
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"page": 1,
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"page_size": 20
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}
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认证：JWT
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返回：{
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"code": 0,
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"data": {
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"list": [处罚记录],
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"total": 总数,
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"stats": {
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"zongshu": 总记录数,
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"daichuli": 待处理数,
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"yichuli": 已处理数
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}
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}
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}
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"""
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permission_classes = [IsAuthenticated]
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parser_classes = [JSONParser]
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@staticmethod
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def _parse_status_list(raw):
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"""兼容 status=[0,3]、\"0,3\"、单数字；空/all 表示不过滤。"""
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if raw is None:
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return None
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if isinstance(raw, str):
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s = raw.strip().lower()
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if not s or s in ('all', 'null', 'none'):
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return None
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if s.startswith('['):
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import json
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try:
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raw = json.loads(s)
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except (TypeError, ValueError):
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return None
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else:
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raw = [x.strip() for x in s.split(',') if x.strip()]
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if isinstance(raw, (int, float)):
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return [int(raw)]
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if isinstance(raw, list):
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out = []
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for x in raw:
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try:
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out.append(int(x))
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except (TypeError, ValueError):
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continue
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return out or None
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return None
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def post(self, request):
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# 1. 获取参数
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phone = request.data.get('phone', '').strip()
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status_list = self._parse_status_list(request.data.get('status'))
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dingdan_id = request.data.get('dingdan_id', '').strip()
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dashouid = request.data.get('dashouid', '').strip()
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try:
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page = int(request.data.get('page', 1))
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page_size = int(request.data.get('page_size', 20))
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except ValueError:
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return Response({'code': 400, 'msg': '分页参数错误'}, status=status.HTTP_400_BAD_REQUEST)
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if not phone:
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return Response({'code': 401, 'msg': '认证失败'}, status=status.HTTP_401_UNAUTHORIZED)
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# 2. 客服身份验证
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current_user = request.user
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# 1. 获取前端参数
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username = request.data.get('phone', '').strip()
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if not username:
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return Response({'code': 400, 'msg': '缺少username'})
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# 2. 公共权限校验
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kefu, permissions = verify_kefu_permission(request, username)
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if kefu is None:
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return permissions
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# 3. 检查平台订单管理权限（002ab）
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if '005aa' not in permissions:
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return Response({'code': 403, 'msg': '您无权查看平台订单列表'})
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# 3. 获取统计信息（不分页）
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from jituan.services.club_penalty import filter_penalty_record_qs
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from jituan.services.club_user_access import list_response_meta
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base_qs = filter_penalty_record_qs(PenaltyRecord.query.all(), request)
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agg = base_qs.aggregate(
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zongshu=Count('id'),
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daichuli=Count('id', filter=Q(ApplyStatus__in=[0, 3])),
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yichuli=Count('id', filter=Q(ApplyStatus__in=[1, 2])),
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)
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stats = {
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'zongshu': agg['zongshu'],
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'daichuli': agg['daichuli'],
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'yichuli': agg['yichuli'],
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}
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queryset = base_qs
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if status_list and isinstance(status_list, list):
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queryset = queryset.filter(ApplyStatus__in=status_list)
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if dingdan_id:
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queryset = queryset.filter(OrderID=dingdan_id)
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if dashouid:
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queryset = queryset.filter(PlayerID=dashouid)
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# 5. 分页
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page_obj = queryset.order_by('-CreateTime').paginate(page=page, per_page=page_size)
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total = page_obj.total
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records = page_obj.items
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# 6. 构建返回列表
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list_data = []
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for item in records:
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ct = item.CreateTime
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ut = item.UpdateTime
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list_data.append({
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'dingdan_id': item.OrderID,
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'dashouid': item.PlayerID,
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'qingqiuid': item.ApplicantID,
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'cfliyou': item.PenaltyReason,
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'sqzhuangtai': item.ApplyStatus,
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'jifen': item.DeductedPoints,
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'CreateTime': ct,
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'UpdateTime': ut,
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'create_time': ct.isoformat() if ct else '',
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'update_time': ut.isoformat() if ut else '',
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})
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return Response({
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'code': 0,
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'data': {
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'list': list_data,
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'total': total,
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'stats': stats,
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**list_response_meta(request),
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}
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})
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class KefuPunishmentDetailView(APIView):
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"""
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客服获取处罚详情接口
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请求：POST /yonghu/kefu_cf_detail
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参数：{
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"phone": "客服手机号",
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"dingdan_id": "订单ID"
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}
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认证：JWT
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返回：code=0 + 处罚记录详情（含图片）
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"""
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permission_classes = [IsAuthenticated]
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parser_classes = [JSONParser]
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def post(self, request):
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phone = request.data.get('phone', '').strip()
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dingdan_id = request.data.get('dingdan_id', '').strip()
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if not phone or not dingdan_id:
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return Response({'code': 401, 'msg': '认证失败'}, status=status.HTTP_401_UNAUTHORIZED)
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# 客服身份验证
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current_user = request.user
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if getattr(current_user, 'Phone', '') != phone:
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logger.warning(f"手机号不匹配: {phone}")
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return Response({'code': 401, 'msg': '认证失败'}, status=status.HTTP_401_UNAUTHORIZED)
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if current_user.UserType not in ('kefu', 'admin'):
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logger.warning(f"用户类型非客服: {current_user.UserUID}")
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return Response({'code': 401, 'msg': '认证失败'}, status=status.HTTP_401_UNAUTHORIZED)
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is_admin = current_user.UserType == 'admin' or current_user.IsSuperuser
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kefu = None
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if not is_admin:
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try:
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kefu = current_user.KefuProfile
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except ObjectDoesNotExist:
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logger.warning(f"客服扩展表不存在: {current_user.UserUID}")
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return Response({'code': 401, 'msg': '认证失败'}, status=status.HTTP_401_UNAUTHORIZED)
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if kefu.zhuangtai != 1:
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logger.warning(f"客服账号已禁用: {current_user.UserUID}")
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return Response({'code': 401, 'msg': '认证失败'}, status=status.HTTP_401_UNAUTHORIZED)
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# 查询处罚记录（按创建时间倒序取最新一条）
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try:
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record = PenaltyRecord.query.filter(OrderID=dingdan_id).order_by('-CreateTime').first()
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if not record:
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return Response({'code': 404, 'msg': '处罚记录不存在'}, status=status.HTTP_404_NOT_FOUND)
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except Exception as e:
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logger.error(f"查询处罚记录失败: {e}")
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return Response({'code': 500, 'msg': '服务器内部错误'}, status=status.HTTP_500_INTERNAL_SERVER_ERROR)
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# 查询商家证据图片
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zhengju_images = []
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shensu_images = []
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try:
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# 商家证据图片：上传者为请求人 (ApplicantID)
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zhengju_qs = PenaltyEvidenceImage.query.filter(OrderID=dingdan_id, UserID=record.ApplicantID)
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zhengju_images = [item.ImageURL for item in zhengju_qs if item.ImageURL]
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# 打手申诉图片：上传者为打手 (PlayerID)
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shensu_qs = PenaltyEvidenceImage.query.filter(OrderID=dingdan_id, UserID=record.PlayerID)
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shensu_images = [item.ImageURL for item in shensu_qs if item.ImageURL]
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except Exception as e:
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logger.error(f"查询图片失败: {e}")
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# 构建返回数据
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data = {
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'dingdan_id': record.OrderID,
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'dashouid': record.PlayerID,
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'qingqiuid': record.ApplicantID,
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'chuliid': record.ProcessorID,
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'cfliyou': record.PenaltyReason,
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'sqzhuangtai': record.ApplyStatus,
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'bhliyou': record.RejectReason,
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'jifen': record.DeductedPoints,
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'ssliyou': record.AppealReason or '',
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'zhengju_tupian': zhengju_images,
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'shensu_tupian': shensu_images,
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'CreateTime': record.CreateTime,
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'UpdateTime': record.UpdateTime,
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}
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return Response({'code': 0, 'data': data})
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class KefuPunishmentActionView(APIView):
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"""
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客服同意/驳回处罚接口
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请求：POST /yonghu/kefu_cf_action
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参数：{
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"phone": "客服手机号",
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"dingdan_id": "订单ID",
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"action": 1(同意) / 2(驳回),
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"reject_reason": "驳回理由（驳回时必填）"
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}
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认证：JWT
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返回：code=0 成功
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"""
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permission_classes = [IsAuthenticated]
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parser_classes = [JSONParser]
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def post(self, request):
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phone = request.data.get('phone', '').strip()
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dingdan_id = request.data.get('dingdan_id', '').strip()
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action = request.data.get('action')
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reject_reason = request.data.get('reject_reason', '').strip()
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if not phone or not dingdan_id or action not in [1, 2]:
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return Response({'code': 401, 'msg': '参数错误'}, status=status.HTTP_400_BAD_REQUEST)
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if action == 2 and not reject_reason:
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return Response({'code': 400, 'msg': '驳回理由不能为空'}, status=status.HTTP_400_BAD_REQUEST)
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# 客服身份验证（完整验证，此处略）
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current_user = request.user
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if getattr(current_user, 'Phone', '') != phone:
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return Response({'code': 401, 'msg': '认证失败'}, status=status.HTTP_401_UNAUTHORIZED)
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if current_user.UserType not in ('kefu', 'admin'):
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return Response({'code': 401, 'msg': '认证失败'}, status=status.HTTP_401_UNAUTHORIZED)
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is_admin = current_user.UserType == 'admin' or current_user.IsSuperuser
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kefu = None
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if not is_admin:
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try:
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kefu = current_user.KefuProfile
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if kefu.zhuangtai != 1:
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return Response({'code': 401, 'msg': '认证失败'}, status=status.HTTP_401_UNAUTHORIZED)
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except ObjectDoesNotExist:
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return Response({'code': 401, 'msg': '认证失败'}, status=status.HTTP_401_UNAUTHORIZED)
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# 查询待处理的处罚记录（状态0或3）
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try:
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record = PenaltyRecord.query.filter(
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OrderID=dingdan_id,
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ApplyStatus__in=[0, 3]
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).order_by('-CreateTime').first()
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if not record:
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exists = PenaltyRecord.query.filter(OrderID=dingdan_id).exists()
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if exists:
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return Response({'code': 400, 'msg': '该处罚记录已处理'}, status=status.HTTP_400_BAD_REQUEST)
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else:
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return Response({'code': 404, 'msg': '处罚记录不存在'}, status=status.HTTP_404_NOT_FOUND)
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except Exception as e:
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logger.error(f"查询处罚记录失败: {e}")
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return Response({'code': 500, 'msg': '服务器内部错误'}, status=status.HTTP_500_INTERNAL_SERVER_ERROR)
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with transaction.atomic():
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# 处理重复记录：同一订单的其他待处理/申诉中记录标记为驳回
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duplicate_records = PenaltyRecord.query.filter(
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OrderID=dingdan_id,
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ApplyStatus__in=[0, 3]
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).exclude(id=record.id)
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for dup in duplicate_records:
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dup.ApplyStatus = 2
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dup.ProcessorID = phone
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dup.RejectReason = "系统自动驳回：存在重复处罚记录"
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dup.save()
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logger.info(f"自动驳回重复处罚记录 ID={dup.id}")
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if action == 1: # 同意
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# 可选验证打手存在
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if record.PlayerID:
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try:
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dashou = UserDashou.query.get(user__UserUID=record.PlayerID)
|
||
except UserDashou.DoesNotExist:
|
||
return Response({'code': 400, 'msg': '被处罚打手不存在'}, status=status.HTTP_400_BAD_REQUEST)
|
||
|
||
record.ApplyStatus = 1
|
||
record.ProcessorID = phone
|
||
record.save()
|
||
|
||
# 更新商家订单扩展表
|
||
try:
|
||
dingdan = Order.query.select_related('shangjia_kuozhan').get(OrderID=dingdan_id)
|
||
if hasattr(dingdan, 'shangjia_kuozhan'):
|
||
dingdan.shangjia_kuozhan.PenaltyApplyStatus = 1
|
||
dingdan.shangjia_kuozhan.save()
|
||
except Exception as e:
|
||
logger.warning(f"更新商家扩展表失败: {e}")
|
||
|
||
elif action == 2: # 驳回
|
||
# 返还积分
|
||
if record.DeductedPoints > 0 and record.PlayerID:
|
||
try:
|
||
dashou = UserDashou.query.get(user__UserUID=record.PlayerID)
|
||
if dashou.jifen <= 1000: # 安全限制
|
||
dashou.jifen += record.DeductedPoints
|
||
dashou.save()
|
||
logger.info(f"驳回处罚，打手{record.PlayerID}返还积分{record.DeductedPoints}")
|
||
else:
|
||
logger.warning(f"打手积分异常({dashou.jifen})，不再返还")
|
||
except UserDashou.DoesNotExist:
|
||
logger.warning(f"打手{record.PlayerID}不存在，无法返还积分")
|
||
|
||
record.ApplyStatus = 2
|
||
record.ProcessorID = phone
|
||
record.RejectReason = reject_reason
|
||
record.save()
|
||
|
||
try:
|
||
dingdan = Order.query.select_related('shangjia_kuozhan').get(OrderID=dingdan_id)
|
||
if hasattr(dingdan, 'shangjia_kuozhan'):
|
||
dingdan.shangjia_kuozhan.PenaltyApplyStatus = 2
|
||
dingdan.shangjia_kuozhan.RejectReason = reject_reason
|
||
dingdan.shangjia_kuozhan.save()
|
||
except Exception as e:
|
||
logger.warning(f"更新商家扩展表失败: {e}")
|
||
|
||
return Response({'code': 0, 'msg': '处理成功'})
|
||
|
||
|
||
class KefuPunishView(APIView):
|
||
"""
|
||
客服处罚打手接口
|
||
请求：POST /yonghu/kefuchufa
|
||
参数：{
|
||
"phone": "客服手机号",
|
||
"dingdan_id": "订单ID",
|
||
"reason": "处罚原因（可选）"
|
||
}
|
||
认证：JWT
|
||
返回：code=0 成功
|
||
"""
|
||
permission_classes = [IsAuthenticated]
|
||
parser_classes = [JSONParser]
|
||
|
||
def post(self, request):
|
||
# 1. 获取参数
|
||
phone = request.data.get('phone', '').strip()
|
||
dingdan_id = request.data.get('dingdan_id', '').strip()
|
||
reason = request.data.get('reason', '').strip()
|
||
|
||
if not phone or not dingdan_id:
|
||
return Response({'code': 401, 'msg': '参数不完整'}, status=status.HTTP_400_BAD_REQUEST)
|
||
|
||
# 2. 客服身份验证
|
||
current_user = request.user
|
||
if getattr(current_user, 'Phone', '') != phone:
|
||
logger.warning(f"手机号不匹配: {phone}")
|
||
return Response({'code': 401, 'msg': '认证失败'}, status=status.HTTP_401_UNAUTHORIZED)
|
||
|
||
if current_user.UserType not in ('kefu', 'admin'):
|
||
logger.warning(f"用户类型非客服: {current_user.UserUID}")
|
||
return Response({'code': 401, 'msg': '认证失败'}, status=status.HTTP_401_UNAUTHORIZED)
|
||
|
||
is_admin = current_user.UserType == 'admin' or current_user.IsSuperuser
|
||
kefu = None
|
||
if not is_admin:
|
||
try:
|
||
kefu = current_user.KefuProfile
|
||
except ObjectDoesNotExist:
|
||
logger.warning(f"客服扩展表不存在: {current_user.UserUID}")
|
||
return Response({'code': 401, 'msg': '认证失败'}, status=status.HTTP_401_UNAUTHORIZED)
|
||
|
||
if kefu.zhuangtai != 1:
|
||
logger.warning(f"客服账号已禁用: {current_user.UserUID}")
|
||
return Response({'code': 401, 'msg': '认证失败'}, status=status.HTTP_401_UNAUTHORIZED)
|
||
|
||
# 3. 查询订单
|
||
try:
|
||
order = Order.query.get(OrderID=dingdan_id)
|
||
except Order.DoesNotExist:
|
||
return Response({'code': 404, 'msg': '订单不存在'}, status=status.HTTP_404_NOT_FOUND)
|
||
|
||
# 4. 获取打手ID
|
||
dashou_id = order.PlayerID
|
||
if not dashou_id:
|
||
return Response({'code': 400, 'msg': '订单未接单，无法处罚打手'}, status=status.HTTP_400_BAD_REQUEST)
|
||
|
||
# 5. 查询打手
|
||
try:
|
||
dashou_user = User.query.select_related('DashouProfile').get(UserUID=dashou_id)
|
||
dashou = dashou_user.DashouProfile
|
||
except User.DoesNotExist:
|
||
return Response({'code': 404, 'msg': '打手用户不存在'}, status=status.HTTP_404_NOT_FOUND)
|
||
except ObjectDoesNotExist:
|
||
return Response({'code': 400, 'msg': '该用户不是打手'}, status=status.HTTP_400_BAD_REQUEST)
|
||
|
||
# 6. 使用事务
|
||
from jituan.services.club_penalty import resolve_penalty_record_club_id
|
||
with transaction.atomic():
|
||
# 创建处罚记录（积分扣除5分）
|
||
jifen = 5
|
||
chufa = PenaltyRecord.query.create(
|
||
PlayerID=dashou_id,
|
||
ApplicantID=phone, # 客服手机号作为请求人
|
||
PenaltyReason=reason or '',
|
||
ApplyStatus=0, # 待处理
|
||
DeductedPoints=jifen,
|
||
OrderID=dingdan_id,
|
||
ClubID=resolve_penalty_record_club_id(
|
||
order_id=dingdan_id,
|
||
player_id=dashou_id,
|
||
request=request,
|
||
user=request.user,
|
||
),
|
||
)
|
||
|
||
# 扣除打手积分
|
||
if dashou.jifen >= jifen:
|
||
dashou.jifen -= jifen
|
||
else:
|
||
dashou.jifen = 0
|
||
dashou.save()
|
||
|
||
# 可选：更新订单的 clkf 字段记录处理客服
|
||
order.AssignedCS = phone
|
||
order.save()
|
||
|
||
return Response({'code': 0, 'msg': '处罚成功'})
|