派单统计时机：生成链接不计派单；客户填单成功才计；退款/结单在真正完成时统计。

客服日统计联动：update_shangjia_daily(..., order_id=...) 会同步更新对应派单客服的日统计。
客服 /me 接口：返回今日/累计派单、结单、退款等 stats。
角色权限修复：预置角色（总管/财务/派单员）每次访问时强制同步权限，换角色后权限才生效。
展示增强：订单详情带派单员头像；客服列表带金额字段；管理员同意退款补商家+客服统计。

merchant_ops/services/bootstrap.py

@@ -13,6 +13,16 @@ def seed_global_permissions():
         )
 
 
+def _sync_role_permissions(role, perm_codes):
+    """同步角色权限（系统预置角色与模板保持一致）。"""
+    perm_codes = set(perm_codes or [])
+    existing = set(role.role_permissions.values_list('perm_code', flat=True))
+    for code in perm_codes - existing:
+        MerchantStaffRolePermission.objects.get_or_create(role=role, perm_code=code)
+    if role.is_system:
+        role.role_permissions.exclude(perm_code__in=perm_codes).delete()
+
+
 def ensure_system_role_templates():
     seed_global_permissions()
     for tpl in SYSTEM_ROLE_TEMPLATES:
@@ -27,18 +37,15 @@ def ensure_system_role_templates():
                 'status': 1,
             },
         )
-        for perm in tpl['permissions']:
-            MerchantStaffRolePermission.objects.get_or_create(
-                role=role, perm_code=perm,
-            )
+        _sync_role_permissions(role, tpl['permissions'])
 
 
 def ensure_merchant_roles(merchant_id):
-    """为商家复制系统角色模板（若尚未存在）。"""
+    """为商家复制系统角色模板，并同步预置角色权限。"""
     ensure_system_role_templates()
     templates = MerchantStaffRole.query.filter(merchant_id=None, status=1)
     for tpl in templates:
-        role, created = MerchantStaffRole.objects.get_or_create(
+        role, _ = MerchantStaffRole.objects.get_or_create(
             merchant_id=merchant_id,
             role_code=tpl.role_code,
             defaults={
@@ -49,8 +56,5 @@ def ensure_merchant_roles(merchant_id):
                 'status': 1,
             },
         )
-        if created:
-            for rp in tpl.role_permissions.all():
-                MerchantStaffRolePermission.objects.get_or_create(
-                    role=role, perm_code=rp.perm_code,
-                )
+        tpl_perms = list(tpl.role_permissions.values_list('perm_code', flat=True))
+        _sync_role_permissions(role, tpl_perms)

merchant_ops/services/stats.py

@@ -98,6 +98,40 @@ def update_merchant_and_staff_stats(merchant_id, staff_member, amount, action, o
         )
 
 
+def get_staff_stats_payload(member):
+    """子客服个人统计（今日 + 累计），供 /me 与首页展示。"""
+    from django.db.models import Sum
+
+    today = date.today()
+    today_stat = MerchantStaffDailyStats.objects.filter(
+        member_id=member.id, stat_date=today,
+    ).first()
+    total = MerchantStaffDailyStats.objects.filter(member_id=member.id).aggregate(
+        dispatch_count=Sum('dispatch_count'),
+        dispatch_amount=Sum('dispatch_amount'),
+        settle_count=Sum('settle_count'),
+        settle_amount=Sum('settle_amount'),
+        refund_count=Sum('refund_count'),
+        refund_amount=Sum('refund_amount'),
+    )
+    return {
+        'today_dispatch_count': (
+            today_stat.dispatch_count if today_stat else int(member.today_dispatch_count or 0)
+        ),
+        'today_dispatch_amount': str(
+            today_stat.dispatch_amount if today_stat else (member.today_dispatch_amount or '0.00')
+        ),
+        'today_refund_count': today_stat.refund_count if today_stat else 0,
+        'today_settle_count': today_stat.settle_count if today_stat else 0,
+        'dispatch_count': total['dispatch_count'] or 0,
+        'dispatch_amount': str(total['dispatch_amount'] or '0.00'),
+        'settle_count': total['settle_count'] or 0,
+        'settle_amount': str(total['settle_amount'] or '0.00'),
+        'refund_count': total['refund_count'] or 0,
+        'refund_amount': str(total['refund_amount'] or '0.00'),
+    }
+
+
 def bump_cancel_count(merchant_id, staff_member):
     if not staff_member:
         return