diff --git a/users/tixian_shenhe_services.py b/users/tixian_shenhe_services.py
index c0313c2..fae9e0d 100644
--- a/users/tixian_shenhe_services.py
+++ b/users/tixian_shenhe_services.py
@@ -1314,6 +1314,136 @@ def mark_transfer_success(auto_record, *, wechat_transfer_no=None, with_accounti
     return True
 
 
+def admin_mark_pending_collect_success(audit, tixian, kefu_uid, *, with_accounting=True):
+    """
+    客服强制：待收款(6) → 提现成功(2)。
+    顺序：先同步审核单+提现单状态，再处理打款记录与平台记账。
+    须在 transaction.atomic 内调用。
+    """
+    audit = TixianShenheJilu.objects.select_for_update().get(pk=audit.pk)
+    tixian = Tixianjilu.objects.select_for_update().get(pk=tixian.pk)
+    if int(audit.zhuangtai) != 6 or int(tixian.zhuangtai) != 6:
+        raise ValueError('仅待收款状态可标记为已收款')
+
+    # 1) 先改状态
+    sync_audit_and_jilu_status(audit, 2, shenhe_ren_id=kefu_uid or '')
+    tixian.shenheid = kefu_uid or tixian.shenheid or ''
+    tixian.save(update_fields=['shenheid', 'UpdateTime'])
+
+    # 2) 关联打款单：处理中→成功；无打款单则直接按审核金额记账
+    auto = None
+    auto_id = (getattr(audit, 'tixian_auto_id', None) or '').strip()
+    if auto_id:
+        auto = TixianAutoRecord.objects.select_for_update().filter(pk=auto_id).first()
+    if auto is None and audit.shenhe_danhao:
+        auto = (
+            TixianAutoRecord.objects.select_for_update()
+            .filter(shenhe_danhao=audit.shenhe_danhao)
+            .order_by('-CreateTime')
+            .first()
+        )
+
+    if auto is not None:
+        if int(auto.zhuangtai) == 0:
+            auto.zhuangtai = 1
+            auto.fail_reason = '客服标记已收款'
+            auto.save(update_fields=['zhuangtai', 'fail_reason', 'UpdateTime'])
+            if not _quota_already_reserved_for_record(auto):
+                apply_transfer_success_quota(auto)
+            if with_accounting:
+                _apply_platform_accounting(auto)
+        elif int(auto.zhuangtai) == 1:
+            # 已成功过，不再重复记账
+            pass
+        else:
+            # 失败单：改成功并记账（客服人工确认已打款）
+            auto.zhuangtai = 1
+            auto.fail_reason = '客服标记已收款(原失败单)'
+            auto.save(update_fields=['zhuangtai', 'fail_reason', 'UpdateTime'])
+            if with_accounting:
+                _apply_platform_accounting(auto)
+    elif with_accounting:
+        from jituan.services.szjilu_accounting import apply_szjilu_expense
+        from jituan.services.tixian_club import resolve_payout_club_id
+        amount = decimal.Decimal(str(audit.shijidaozhang or tixian.jine or 0))
+        if amount > 0:
+            payout_club = resolve_payout_club_id(audit=audit, jilu=tixian, yonghuid=tixian.yonghuid)
+            update_daily_payout(amount, payout_club)
+            apply_szjilu_expense(amount, payout_club)
+
+    return True
+
+
+def admin_reject_pending_or_auditing(
+    audit,
+    tixian,
+    user_main,
+    kefu_uid,
+    reason,
+    *,
+    refund_principal=True,
+    refund_fee=False,
+    apply_entry_freeze=False,
+):
+    """
+    客服驳回：审核中(1) 或 待收款(6) → 审核失败(5)。
+    顺序：先关打款预占（若有）→ 先改状态 → 再按选项退款。
+    须在 transaction.atomic 内调用。
+    """
+    audit = TixianShenheJilu.objects.select_for_update().get(pk=audit.pk)
+    tixian = Tixianjilu.objects.select_for_update().get(pk=tixian.pk)
+    cur = int(audit.zhuangtai)
+    if cur not in (1, 6):
+        raise ValueError('仅审核中/待收款可驳回')
+    if int(tixian.zhuangtai) != cur:
+        raise ValueError('提现单与审核单状态不一致')
+
+    reason = (reason or '').strip()[:500] or '客服驳回'
+
+    # 待收款可能已有打款单：先失败释放限额，避免用户还能收款
+    auto_id = (getattr(audit, 'tixian_auto_id', None) or '').strip()
+    auto = None
+    if auto_id:
+        auto = TixianAutoRecord.objects.select_for_update().filter(pk=auto_id).first()
+    if auto is None and audit.shenhe_danhao:
+        auto = (
+            TixianAutoRecord.objects.select_for_update()
+            .filter(shenhe_danhao=audit.shenhe_danhao, zhuangtai=0)
+            .order_by('-CreateTime')
+            .first()
+        )
+    if auto is not None and int(auto.zhuangtai) == 0:
+        _close_auto_record_failed(auto, reason)
+
+    # 1) 先改状态
+    sync_audit_and_jilu_status(
+        audit, 5,
+        bhliyou=reason,
+        bo_hui_ren_id=kefu_uid or '',
+        tixian_auto_id=None,
+    )
+    tixian.shenheid = kefu_uid or tixian.shenheid or ''
+    tixian.bhliyou = reason
+    tixian.save(update_fields=['shenheid', 'bhliyou', 'UpdateTime'])
+
+    # 2) 再按选项退款（可不退）
+    refund_result = None
+    principal = decimal.Decimal(str(audit.shijidaozhang or 0)) if refund_principal else decimal.Decimal('0.00')
+    if refund_principal or refund_fee:
+        refund_result = refund_withdraw_reject(
+            user_main,
+            audit.leixing,
+            shijidaozhang=principal,
+            shouxufei=audit.shouxufei,
+            refund_fee=bool(refund_fee),
+            apply_entry_freeze=bool(apply_entry_freeze),
+            biz_id=f'withdraw_reject:admin:{tixian.id}:{cur}',
+            freeze_reason=f'提现驳回退款 #{tixian.id}',
+        )
+    return refund_result
+
+
+
 def _sync_record_from_wx_query(auto_record, wx_data):
     """根据微信查单结果修正本地打款记录，返回 (action, payload)"""
     if wx_data.get('_not_found'):
diff --git a/users/views/kefu_withdraw.py b/users/views/kefu_withdraw.py
index d7bdaf7..ef28b36 100644
--- a/users/views/kefu_withdraw.py
+++ b/users/views/kefu_withdraw.py
@@ -74,6 +74,8 @@ from ..tixian_shenhe_services import (
     close_audit_wechat_failed, query_wechat_transfer_bill,
     check_shijidaozhang_within_limit,
     check_dashou_trial_blocks_commission_withdraw,
+    admin_mark_pending_collect_success,
+    admin_reject_pending_or_auditing,
     WX_STATE_FAIL, WX_STATE_SUCCESS, WX_STATE_WAIT, WX_STATE_CANCELING,
 )
 from ..tixian_shenhe_views import process_audit_collect
@@ -208,6 +210,7 @@ class KefuWithdrawListView(APIView):
                 page_size = min(max(page_size, 1), 100)
 
             status_filter = request.data.get('status')
+            zhuangtai_exact = request.data.get('zhuangtai')
             type_filter = request.data.get('type')
             payment_filter = request.data.get('payment')
             search_uid = (request.data.get('search_uid') or '').strip()
@@ -230,6 +233,15 @@ class KefuWithdrawListView(APIView):
             except (TypeError, ValueError):
                 status_val = None
 
+            try:
+                zhuangtai_val = (
+                    int(zhuangtai_exact)
+                    if zhuangtai_exact is not None and str(zhuangtai_exact).strip() != ''
+                    else None
+                )
+            except (TypeError, ValueError):
+                zhuangtai_val = None
+
             try:
                 dakuan_mode_val = int(dakuan_mode_filter) if dakuan_mode_filter is not None and str(dakuan_mode_filter).strip() != '' else None
             except (TypeError, ValueError):
@@ -238,13 +250,17 @@ class KefuWithdrawListView(APIView):
             # 未传打款方式参数 → 默认手动打款(1)
             effective_dakuan = dakuan_mode_val if dakuan_mode_val in (1, 2) else 1
 
-            if status_val == 1:
+            # 精确状态优先（1审核中 2成功 3失败 4审核成功 5审核失败 6待收款）
+            if zhuangtai_val in (1, 2, 3, 4, 5, 6):
+                q &= Q(zhuangtai=zhuangtai_val)
+            elif status_val == 1:
                 q &= Q(zhuangtai=1)
             elif status_val == 2:
                 if effective_dakuan == 2:
                     q &= Q(zhuangtai__in=[2, 3, 4, 5, 6])
                 else:
                     q &= Q(zhuangtai__in=[2, 3])
+            # status_val 为空或 0：不按桶过滤（配合精确状态或看全部）
 
             if type_filter is not None and str(type_filter).strip() != '':
                 try:
@@ -265,8 +281,9 @@ class KefuWithdrawListView(APIView):
             if search_uid:
                 q &= Q(yonghuid=search_uid)
 
+            # 按申请日筛选（CreateTime），不是处理日
             if date_filter:
-                q &= Q(UpdateTime__date=date_filter)
+                q &= Q(CreateTime__date=date_filter)
 
             if min_amount is not None and str(min_amount).strip() != '':
                 try:
@@ -341,6 +358,8 @@ class KefuWithdrawListView(APIView):
                 meta = audit_meta_map.get(shenhe_jilu_id, {}) if shenhe_jilu_id else {}
                 if shenhe_jilu_id and not shenhe_danhao:
                     shenhe_danhao = meta.get('shenhe_danhao', '')
+                create_time = item.CreateTime.strftime('%Y-%m-%d %H:%M:%S') if item.CreateTime else ''
+                update_time = item.UpdateTime.strftime('%Y-%m-%d %H:%M:%S') if item.UpdateTime else ''
                 list_data.append({
                     'id': item.id,
                     'shenhe_jilu_id': shenhe_jilu_id,
@@ -360,8 +379,11 @@ class KefuWithdrawListView(APIView):
                     'dakuan_mode': self._resolve_row_dakuan_mode(item, audit_mode_map, shenhe_field_ok),
                     'shenheid': item.shenheid or '',
                     'bhliyou': item.bhliyou or '',
-                    'CreateTime': item.CreateTime.strftime('%Y-%m-%d %H:%M:%S') if item.CreateTime else '',
-                    'UpdateTime': item.UpdateTime.strftime('%Y-%m-%d %H:%M:%S') if item.UpdateTime else '',
+                    # 同时返回两种命名，兼容前后端
+                    'CreateTime': create_time,
+                    'UpdateTime': update_time,
+                    'create_time': create_time,
+                    'update_time': update_time,
                 })
 
             from jituan.services.club_user_access import list_response_meta
@@ -465,7 +487,9 @@ class KefuWithdrawDetailView(APIView):
         except User.DoesNotExist:
             user = None
 
-        # 构建基础返回数据（字段必须与前端一致）
+        # 构建基础返回数据（字段必须与前端一致；时间同时给 snake_case）
+        create_time = record.CreateTime.strftime('%Y-%m-%d %H:%M:%S') if record.CreateTime else ''
+        update_time = record.UpdateTime.strftime('%Y-%m-%d %H:%M:%S') if record.UpdateTime else ''
         data = {
             'id': record.id,
             'yonghuid': record.yonghuid,
@@ -480,10 +504,29 @@ class KefuWithdrawDetailView(APIView):
             'fangshi': record.fangshi,
             'shenheid': record.shenheid or '',
             'bhliyou': record.bhliyou or '',
-            'CreateTime': record.CreateTime,
-            'UpdateTime': record.UpdateTime,
+            'CreateTime': create_time,
+            'UpdateTime': update_time,
+            'create_time': create_time,
+            'update_time': update_time,
+            'shenhe_jilu_id': getattr(record, 'shenhe_jilu_id', None),
+            'shenhe_danhao': getattr(record, 'shenhe_danhao', None) or '',
+            'dakuan_mode': 2 if getattr(record, 'shenhe_jilu_id', None) else 1,
+            'shouxufei': '0.00',
+            'shijidaozhang': str(record.jine) if record.jine else '0.00',
         }
 
+        sid = getattr(record, 'shenhe_jilu_id', None)
+        if sid:
+            try:
+                meta_map = load_audit_meta_map([sid])
+                meta = meta_map.get(sid) or {}
+                data['shenhe_danhao'] = data['shenhe_danhao'] or meta.get('shenhe_danhao', '')
+                data['shouxufei'] = meta.get('shouxufei', '0.00')
+                data['shijidaozhang'] = meta.get('shijidaozhang') or data['shijidaozhang']
+                data['dakuan_mode'] = meta.get('dakuan_mode', 2) or 2
+            except Exception:
+                pass
+
         # 根据提现类型添加扩展信息
         if user:
             if record.leixing == 1:  # 打手
@@ -536,13 +579,19 @@ class KefuWithdrawActionView(APIView):
     单条：{ phone, action, tixian_id, yonghuid, leixing, reason? }
     批量：{ phone, action, batch_list: [{tixian_id, yonghuid, leixing}, ...], reason? }
 
-    驳回(action=2)可选（默认 false，与现网一致）：
-      refund_fee: 是否退还手续费
-      apply_entry_freeze: 退回余额是否走入账冻结（按俱乐部配置；押金/商家无效）
+    action:
+      1 = 同意（审核中→待收款）
+      2 = 驳回（审核中/待收款→审核失败）
+      3 = 标记已收款（仅待收款→提现成功）
 
-    自动打款(dakuan_mode=2)：同意→6待收款；拒绝→5+驳回原因+退款，不更新平台收支/每日统计
-    手动打款(dakuan_mode=1)：原逻辑不变
-    状态要求：Tixianjilu.zhuangtai=1 且 TixianShenheJilu.zhuangtai=1（审核中），其他状态一律拒绝
+    驳回(action=2)可选：
+      refund_principal: 是否返还到账本金（默认 true）
+      refund_fee: 是否退还手续费（默认 false）
+      apply_entry_freeze: 退回余额是否走入账冻结（默认 false）
+      三者均可关：只改状态不退钱
+
+    自动打款(dakuan_mode=2)：同意→6待收款；拒绝→5；标记已收款→2
+    手动打款(dakuan_mode=1)：原逻辑不变（仅审核中）
     """
     permission_classes = [IsAuthenticated]
     parser_classes = [JSONParser]
@@ -622,7 +671,8 @@ class KefuWithdrawActionView(APIView):
         return [item], None
 
     def _process_auto_item(self, request, item, action, reason, kefu_user,
-                           refund_fee=False, apply_entry_freeze=False):
+                           refund_fee=False, apply_entry_freeze=False,
+                           refund_principal=True, with_accounting=True):
         """自动打款单条处理（须在 transaction.atomic 内调用）"""
         tixian_id = item['tixian_id']
         req_yonghuid = item['yonghuid']
@@ -645,8 +695,6 @@ class KefuWithdrawActionView(APIView):
             raise ValueError(f'提现记录{tixian_id}：用户ID不匹配')
         if tixian.leixing != req_leixing:
             raise ValueError(f'提现记录{tixian_id}：提现类型不匹配')
-        if tixian.zhuangtai != 1:
-            raise ValueError(f'提现记录{tixian_id}：非审核中状态，无法处理')
         if not tixian.shenhe_jilu_id:
             raise ValueError(f'提现记录{tixian_id}：非自动打款审核记录')
 
@@ -659,53 +707,59 @@ class KefuWithdrawActionView(APIView):
             raise ValueError(f'提现记录{tixian_id}：审核记录用户ID不匹配')
         if audit.leixing != req_leixing:
             raise ValueError(f'提现记录{tixian_id}：审核记录提现类型不匹配')
-        if audit.zhuangtai != 1:
-            raise ValueError(f'提现记录{tixian_id}：审核记录非审核中状态')
 
         try:
             user = User.objects.select_for_update().get(UserUID=req_yonghuid)
         except User.DoesNotExist:
             raise ValueError(f'用户{req_yonghuid}不存在')
 
-        if action == 1:
-            limit_ok, limit_msg = check_shijidaozhang_within_limit(audit.shijidaozhang)
-            if not limit_ok:
-                sync_audit_and_jilu_status(
-                    audit, 5,
-                    bhliyou=limit_msg,
-                    bo_hui_ren_id=kefu_user.UserUID,
-                )
-                # 超限自动驳回：保持现网（不退手续费、不走冻结）
-                refund_balance(user, audit.leixing, audit.shijidaozhang)
-                tixian.shenheid = kefu_user.UserUID
-                tixian.bhliyou = limit_msg
-                tixian.save(update_fields=['shenheid', 'bhliyou', 'UpdateTime'])
-                raise ValueError(f'提现记录{tixian_id}：{limit_msg}，已自动驳回并退款')
-            sync_audit_and_jilu_status(audit, 6, shenhe_ren_id=kefu_user.UserUID)
-            tixian.shenheid = kefu_user.UserUID
-            tixian.save(update_fields=['shenheid', 'UpdateTime'])
-        else:
-            sync_audit_and_jilu_status(
-                audit, 5,
-                bhliyou=reason,
-                bo_hui_ren_id=kefu_user.UserUID,
+        cur = int(tixian.zhuangtai)
+        kefu_uid = getattr(kefu_user, 'UserUID', '') or ''
+
+        # action=3：待收款 → 已收款
+        if action == 3:
+            if cur != 6 or int(audit.zhuangtai) != 6:
+                raise ValueError(f'提现记录{tixian_id}：仅待收款可标记已收款')
+            admin_mark_pending_collect_success(
+                audit, tixian, kefu_uid, with_accounting=with_accounting,
             )
-            refund_withdraw_reject(
-                user,
-                audit.leixing,
-                shijidaozhang=audit.shijidaozhang,
-                shouxufei=audit.shouxufei,
+            return
+
+        # action=2：审核中/待收款 → 驳回
+        if action == 2:
+            if cur not in (1, 6) or int(audit.zhuangtai) not in (1, 6):
+                raise ValueError(f'提现记录{tixian_id}：仅审核中/待收款可驳回')
+            admin_reject_pending_or_auditing(
+                audit, tixian, user, kefu_uid, reason,
+                refund_principal=refund_principal,
                 refund_fee=refund_fee,
                 apply_entry_freeze=apply_entry_freeze,
-                biz_id=f'withdraw_reject:auto:{tixian_id}',
-                freeze_reason=f'提现驳回退款 #{tixian_id}',
             )
-            tixian.shenheid = kefu_user.UserUID
-            tixian.bhliyou = reason
-            tixian.save(update_fields=['shenheid', 'bhliyou', 'UpdateTime'])
+            return
+
+        # action=1：仅审核中 → 待收款
+        if action == 1:
+            if cur != 1 or int(audit.zhuangtai) != 1:
+                raise ValueError(f'提现记录{tixian_id}：非审核中状态，无法同意')
+            limit_ok, limit_msg = check_shijidaozhang_within_limit(audit.shijidaozhang)
+            if not limit_ok:
+                admin_reject_pending_or_auditing(
+                    audit, tixian, user, kefu_uid, limit_msg,
+                    refund_principal=True,
+                    refund_fee=False,
+                    apply_entry_freeze=False,
+                )
+                raise ValueError(f'提现记录{tixian_id}：{limit_msg}，已自动驳回并退款')
+            sync_audit_and_jilu_status(audit, 6, shenhe_ren_id=kefu_uid)
+            tixian.shenheid = kefu_uid
+            tixian.save(update_fields=['shenheid', 'UpdateTime'])
+            return
+
+        raise ValueError(f'不支持的 action={action}')
 
     def _process_manual_item(self, request, item, action, reason, phone,
-                             refund_fee=False, apply_entry_freeze=False):
+                             refund_fee=False, apply_entry_freeze=False,
+                             refund_principal=True):
         """手动打款单条处理（原逻辑，须在 transaction.atomic 内调用）"""
         tixian_id = item['tixian_id']
         try:
@@ -747,22 +801,25 @@ class KefuWithdrawActionView(APIView):
             except Exception as e:
                 logger.error(f'更新收支记录失败: {e}')
         else:
-            fee = estimate_manual_shouxufei(user, tixian.leixing, tixian.jine) if refund_fee else Decimal('0')
-            try:
-                refund_withdraw_reject(
-                    user,
-                    tixian.leixing,
-                    shijidaozhang=tixian.jine,
-                    shouxufei=fee,
-                    refund_fee=refund_fee,
-                    apply_entry_freeze=apply_entry_freeze,
-                    biz_id=f'withdraw_reject:manual:{tixian_id}',
-                    freeze_reason=f'提现驳回退款 #{tixian_id}',
-                )
-            except ValueError as e:
-                raise ValueError(str(e))
+            # 先改状态，再按选项退款
             tixian.zhuangtai = 3
             tixian.bhliyou = reason
+            if refund_principal or refund_fee:
+                fee = estimate_manual_shouxufei(user, tixian.leixing, tixian.jine) if refund_fee else Decimal('0')
+                principal = tixian.jine if refund_principal else Decimal('0')
+                try:
+                    refund_withdraw_reject(
+                        user,
+                        tixian.leixing,
+                        shijidaozhang=principal,
+                        shouxufei=fee,
+                        refund_fee=refund_fee,
+                        apply_entry_freeze=apply_entry_freeze,
+                        biz_id=f'withdraw_reject:manual:{tixian_id}',
+                        freeze_reason=f'提现驳回退款 #{tixian_id}',
+                    )
+                except ValueError as e:
+                    raise ValueError(str(e))
 
         tixian.shenheid = phone
         tixian.UpdateTime = timezone.now()
@@ -776,13 +833,19 @@ class KefuWithdrawActionView(APIView):
         reason = request.data.get('reason', '').strip()
         refund_fee = self._parse_bool(request.data.get('refund_fee'), False)
         apply_entry_freeze = self._parse_bool(request.data.get('apply_entry_freeze'), False)
+        # 驳回默认返还本金；可显式关掉只改状态
+        refund_principal = self._parse_bool(request.data.get('refund_principal'), True)
+        with_accounting = self._parse_bool(request.data.get('with_accounting'), True)
 
         try:
             action = int(action_raw)
         except (TypeError, ValueError):
             return Response({'code': 400, 'msg': 'action 参数必须为数字'}, status=status.HTTP_400_BAD_REQUEST)
-        if action not in [1, 2]:
-            return Response({'code': 400, 'msg': 'action 必须为1(同意)或2(拒绝)'}, status=status.HTTP_400_BAD_REQUEST)
+        if action not in [1, 2, 3]:
+            return Response(
+                {'code': 400, 'msg': 'action 必须为1(同意)/2(驳回)/3(标记已收款)'},
+                status=status.HTTP_400_BAD_REQUEST,
+            )
         if action == 2 and not reason:
             return Response({'code': 400, 'msg': '拒绝提现时理由不能为空'}, status=status.HTTP_400_BAD_REQUEST)
 
@@ -823,14 +886,19 @@ class KefuWithdrawActionView(APIView):
                             request, item, action, reason, kefu_user,
                             refund_fee=refund_fee if action == 2 else False,
                             apply_entry_freeze=apply_entry_freeze if action == 2 else False,
+                            refund_principal=refund_principal if action == 2 else True,
+                            with_accounting=with_accounting if action == 3 else True,
                         )
                     else:
+                        if action == 3:
+                            raise ValueError(f'提现记录{tixian_id}：手动打款无「待收款」，不能标记已收款')
                         if is_batch:
                             raise ValueError(f'提现记录{tixian_id}：批量操作仅支持自动打款记录')
                         self._process_manual_item(
                             request, item, action, reason, phone,
                             refund_fee=refund_fee if action == 2 else False,
                             apply_entry_freeze=apply_entry_freeze if action == 2 else False,
+                            refund_principal=refund_principal if action == 2 else True,
                         )
 
         except ValueError as e: