feat: 投诉工单正规化（介入/牵连提现拦截，仅俱乐部开关）

支持被投诉对象、平台介入、协商中状态与组长投诉；提现硬拦含管事向上牵连组长，默认仅 lxs 开启。

Co-authored-by: Cursor <cursoragent@cursor.com>

gongdan/migrations/0002_gongdan_target_intervene.py

@@ -0,0 +1,81 @@
+# 工单：被投诉对象 / 平台介入 / 协商中状态 / 俱乐部提现拦截开关
+from django.db import migrations, models
+
+
+class Migration(migrations.Migration):
+
+    dependencies = [
+        ('gongdan', '0001_initial'),
+    ]
+
+    operations = [
+        migrations.AddField(
+            model_name='gongdan',
+            name='target_role',
+            field=models.CharField(blank=True, db_index=True, default='', max_length=16, verbose_name='被投诉角色'),
+        ),
+        migrations.AddField(
+            model_name='gongdan',
+            name='target_user_id',
+            field=models.CharField(blank=True, db_index=True, default='', max_length=32, verbose_name='被投诉人UID'),
+        ),
+        migrations.AddField(
+            model_name='gongdan',
+            name='platform_intervened',
+            field=models.BooleanField(db_index=True, default=False, verbose_name='平台已介入'),
+        ),
+        migrations.AddField(
+            model_name='gongdan',
+            name='intervene_at',
+            field=models.DateTimeField(blank=True, null=True, verbose_name='介入时间'),
+        ),
+        migrations.AddField(
+            model_name='gongdan',
+            name='intervene_by',
+            field=models.CharField(blank=True, default='', max_length=32, verbose_name='介入操作人UID(仅存库)'),
+        ),
+        migrations.AddField(
+            model_name='gongdan',
+            name='intervene_reason',
+            field=models.CharField(blank=True, default='', max_length=32, verbose_name='介入原因码'),
+        ),
+        migrations.AlterField(
+            model_name='gongdan',
+            name='leixing',
+            field=models.IntegerField(
+                choices=[
+                    (1, '订单投诉'), (2, '充值投诉'), (3, '罚款投诉'),
+                    (4, '管事投诉'), (5, '被骗投诉'), (6, '组长投诉'),
+                ],
+                db_index=True,
+                verbose_name='投诉类型',
+            ),
+        ),
+        migrations.AlterField(
+            model_name='gongdan',
+            name='zhuangtai',
+            field=models.IntegerField(
+                choices=[
+                    (1, '处理中'), (2, '已处理'), (3, '不满意'),
+                    (4, '已关闭'), (5, '协商中'),
+                ],
+                db_index=True,
+                default=1,
+                verbose_name='状态',
+            ),
+        ),
+        migrations.CreateModel(
+            name='ClubGongdanConfig',
+            fields=[
+                ('id', models.BigAutoField(auto_created=True, primary_key=True, serialize=False, verbose_name='ID')),
+                ('club_id', models.CharField(db_index=True, max_length=16, unique=True, verbose_name='俱乐部')),
+                ('complaint_withdraw_block', models.BooleanField(default=False, verbose_name='投诉拦截提现')),
+                ('CreateTime', models.DateTimeField(auto_now_add=True)),
+                ('UpdateTime', models.DateTimeField(auto_now=True)),
+            ],
+            options={
+                'verbose_name': '俱乐部工单配置',
+                'db_table': 'club_gongdan_config',
+            },
+        ),
+    ]