diff --git a/users/tixian_shenhe_services.py b/users/tixian_shenhe_services.py
index fae9e0d..47723db 100644
--- a/users/tixian_shenhe_services.py
+++ b/users/tixian_shenhe_services.py
@@ -1314,6 +1314,36 @@ def mark_transfer_success(auto_record, *, wechat_transfer_no=None, with_accounti
     return True
 
 
+def _lock_auto_record_by_audit(audit):
+    """
+    按审核单锁定关联打款记录。
+    audit.tixian_auto_id 存的是 TixianAutoRecord.tixian_id（业务单号），不是自增 pk。
+    """
+    auto = None
+    auto_id = (getattr(audit, 'tixian_auto_id', None) or '').strip()
+    if auto_id:
+        auto = (
+            TixianAutoRecord.objects.select_for_update()
+            .filter(tixian_id=auto_id)
+            .first()
+        )
+        # 兼容极少数历史数据误存自增 id
+        if auto is None and auto_id.isdigit():
+            auto = (
+                TixianAutoRecord.objects.select_for_update()
+                .filter(pk=int(auto_id))
+                .first()
+            )
+    if auto is None and getattr(audit, 'shenhe_danhao', None):
+        auto = (
+            TixianAutoRecord.objects.select_for_update()
+            .filter(shenhe_danhao=audit.shenhe_danhao)
+            .order_by('-CreateTime')
+            .first()
+        )
+    return auto
+
+
 def admin_mark_pending_collect_success(audit, tixian, kefu_uid, *, with_accounting=True):
     """
     客服强制：待收款(6) → 提现成功(2)。
@@ -1323,25 +1353,18 @@ def admin_mark_pending_collect_success(audit, tixian, kefu_uid, *, with_accounti
     audit = TixianShenheJilu.objects.select_for_update().get(pk=audit.pk)
     tixian = Tixianjilu.objects.select_for_update().get(pk=tixian.pk)
     if int(audit.zhuangtai) != 6 or int(tixian.zhuangtai) != 6:
-        raise ValueError('仅待收款状态可标记为已收款')
+        raise ValueError(
+            f'仅待收款状态可标记为已收款'
+            f'(当前提现单={tixian.zhuangtai},审核单={audit.zhuangtai})'
+        )
 
     # 1) 先改状态
-    sync_audit_and_jilu_status(audit, 2, shenhe_ren_id=kefu_uid or '')
-    tixian.shenheid = kefu_uid or tixian.shenheid or ''
+    sync_audit_and_jilu_status(audit, 2, shenhe_ren_id=(kefu_uid or '')[:11])
+    tixian.shenheid = (kefu_uid or tixian.shenheid or '')[:11]
     tixian.save(update_fields=['shenheid', 'UpdateTime'])
 
     # 2) 关联打款单：处理中→成功；无打款单则直接按审核金额记账
-    auto = None
-    auto_id = (getattr(audit, 'tixian_auto_id', None) or '').strip()
-    if auto_id:
-        auto = TixianAutoRecord.objects.select_for_update().filter(pk=auto_id).first()
-    if auto is None and audit.shenhe_danhao:
-        auto = (
-            TixianAutoRecord.objects.select_for_update()
-            .filter(shenhe_danhao=audit.shenhe_danhao)
-            .order_by('-CreateTime')
-            .first()
-        )
+    auto = _lock_auto_record_by_audit(audit)
 
     if auto is not None:
         if int(auto.zhuangtai) == 0:
@@ -1392,26 +1415,26 @@ def admin_reject_pending_or_auditing(
     """
     audit = TixianShenheJilu.objects.select_for_update().get(pk=audit.pk)
     tixian = Tixianjilu.objects.select_for_update().get(pk=tixian.pk)
-    cur = int(audit.zhuangtai)
-    if cur not in (1, 6):
-        raise ValueError('仅审核中/待收款可驳回')
-    if int(tixian.zhuangtai) != cur:
-        raise ValueError('提现单与审核单状态不一致')
+    jt = int(tixian.zhuangtai)
+    at = int(audit.zhuangtai)
+    if jt not in (1, 6) or at not in (1, 6):
+        raise ValueError(
+            f'仅审核中/待收款可驳回(当前提现单={jt},审核单={at})'
+        )
+    # 两边都可驳回但不同步时，以审核单为准对齐提现单后再驳回
+    if jt != at:
+        logger.warning(
+            '驳回前状态不一致，对齐提现单→审核单 tixian=%s jt=%s at=%s',
+            tixian.id, jt, at,
+        )
+        tixian.zhuangtai = at
+        tixian.save(update_fields=['zhuangtai', 'UpdateTime'])
 
     reason = (reason or '').strip()[:500] or '客服驳回'
+    kefu_uid = (kefu_uid or '')[:11]
 
     # 待收款可能已有打款单：先失败释放限额，避免用户还能收款
-    auto_id = (getattr(audit, 'tixian_auto_id', None) or '').strip()
-    auto = None
-    if auto_id:
-        auto = TixianAutoRecord.objects.select_for_update().filter(pk=auto_id).first()
-    if auto is None and audit.shenhe_danhao:
-        auto = (
-            TixianAutoRecord.objects.select_for_update()
-            .filter(shenhe_danhao=audit.shenhe_danhao, zhuangtai=0)
-            .order_by('-CreateTime')
-            .first()
-        )
+    auto = _lock_auto_record_by_audit(audit)
     if auto is not None and int(auto.zhuangtai) == 0:
         _close_auto_record_failed(auto, reason)
 
@@ -1419,7 +1442,7 @@ def admin_reject_pending_or_auditing(
     sync_audit_and_jilu_status(
         audit, 5,
         bhliyou=reason,
-        bo_hui_ren_id=kefu_uid or '',
+        bo_hui_ren_id=kefu_uid or None,
         tixian_auto_id=None,
     )
     tixian.shenheid = kefu_uid or tixian.shenheid or ''
@@ -1437,7 +1460,7 @@ def admin_reject_pending_or_auditing(
             shouxufei=audit.shouxufei,
             refund_fee=bool(refund_fee),
             apply_entry_freeze=bool(apply_entry_freeze),
-            biz_id=f'withdraw_reject:admin:{tixian.id}:{cur}',
+            biz_id=f'withdraw_reject:admin:{tixian.id}:{at}',
             freeze_reason=f'提现驳回退款 #{tixian.id}',
         )
     return refund_result
diff --git a/users/views/kefu_withdraw.py b/users/views/kefu_withdraw.py
index ef28b36..436829c 100644
--- a/users/views/kefu_withdraw.py
+++ b/users/views/kefu_withdraw.py
@@ -728,7 +728,10 @@ class KefuWithdrawActionView(APIView):
         # action=2：审核中/待收款 → 驳回
         if action == 2:
             if cur not in (1, 6) or int(audit.zhuangtai) not in (1, 6):
-                raise ValueError(f'提现记录{tixian_id}：仅审核中/待收款可驳回')
+                raise ValueError(
+                    f'提现记录{tixian_id}：仅审核中/待收款可驳回'
+                    f'(当前提现单={cur},审核单={audit.zhuangtai})'
+                )
             admin_reject_pending_or_auditing(
                 audit, tixian, user, kefu_uid, reason,
                 refund_principal=refund_principal,
@@ -902,6 +905,7 @@ class KefuWithdrawActionView(APIView):
                         )
 
         except ValueError as e:
+            logger.warning('kefu_txsh_action 业务拒绝: %s data=%s', e, request.data)
             return Response({'code': 400, 'msg': str(e)}, status=status.HTTP_400_BAD_REQUEST)
         except Exception as e:
             logger.error(f'处理提现事务失败: {e}', exc_info=True)